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Consumer Complaints

This Business is not BBB Accredited

Landscapes by Michael Leroux & Son, LLC

Phone: (603) 497-5633

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
07/21/2014Problems with Product / Service | Read Complaint Details
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Complaint
Quality of product used.
Recently had a landscape project done by them. Although most of the work was satisfactory, I feel the quality some of the product used was inferior. I called them over a week ago, was promised a visit a couple of days later. To date (a week later) have not heard anything. Now I am left with a lawn full of weeds.

Desired Settlement
Remove and replace inferior product (loam and seed) with quality replacement.

Industry Comparison| Chart

Landscape Contractors, Snow Removal, Lawn Installation Service, Hardscapes, Lawn Maintenance

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.