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Find a Location

Drum Center of Portsmouth, LLC has 1 locations, listed below.

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    Business ProfileforDrum Center of Portsmouth, LLC

    Barrels
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/15/2017

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Drum Center of Portsmouth provides percussion equipment.

    Products & Services

    Drums, Cymbals, Hardware, Heads, Sticks, and other percussion related accessories

    Business Details

    Location of This Business
    144 Lafayette Rd, North Hampton, NH 03862-2412
    BBB File Opened:
    5/15/2017
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Incorporated:
    4/9/2009
    Accredited Since:
    5/15/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    11:00 AM - 6:00 PM
    T:
    11:00 AM - 6:00 PM
    W:
    11:00 AM - 6:00 PM
    Th:
    11:00 AM - 6:00 PM
    F:
    11:00 AM - 6:00 PM
    Sa:
    10:00 AM - 5:00 AM
    Su:
    12:00 PM - 4:00 PM
    Business Management
    • Mr. Shane Kinney, Owner
    Contact Information

    Principal

    • Mr. Shane Kinney, Owner

    Customer Contact

    • Mr. Shane Kinney, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased what I believe to be in DW collector series first strong with macro and DW 3.0 mm true hoops drum. What I received was a older model drum with the Delta throw off and no true hoops, and without the patch inside stating that the drum was Birch my ears that have you refunded the 575 that I spent on the purchase. Low and behold to me from the center of Portsmouth has a no return policy on each items. If I knew that I never would have purchased a jump to begin with as I can't hear the drum without purchasing it and I might be dissatisfied. I was disappointed in the fact that the drum had the Delta throw which is cumbersome, flex fluidity and was replaced by DW because of this with the mag throw off. I asked her to be refunded by money and they stayed at the policy. I told them that I purchased the hard left over my cell phone that if I had to read every policy in the store what is the point of doing business. I told him there was a decent way to do business and in decent way to do business and they are being in decent. I told him I did not like the Mdeltàac throw off and I don't remember seeing it in the pictures. They had one or two small pictures of the drum to my best knowledge. I told him this seems like an older model not what I was familiar with and now that I wanted. In fact inside this drum itself it stinks it was made in February of 2007 which from center of Portsmouth could have listed the honest and and not be deceiving however they chose not to list the years of production but they obviously could see is I'll show you when I take a picture of the date of the drum. Secondly does not have the patch inside collector series d0 that statI don't know because it's not listed as DW drums still have collectiones that it's a birchong. I said this drum could be maple, spruce, mahogany, for Walnut tagßinside. They told me that they would call DW the pictures of the drum to verify that it was first. One, they never got back to me no email no phone call.
    Read More

    Customer Reviews

    0 Customer Reviews

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