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          Find a Location

          Tulley Buick/GMC Trucks/BMW/Mazda has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTulley Buick/GMC Trucks/BMW/Mazda

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            147 Daniel Webster Hwy

            Nashua, NH 03060-5224

            Get Directions
            Visit Website
            (603) 888-0550

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            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1972

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers new and used automobiles and trucks. They also have a collision center on site as well.

            Business Details

            This is a multi-location business.

            Find a Location

            Tulley Buick/GMC Trucks/BMW/Mazda has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              147 Daniel Webster Hwy, Nashua, NH 03060-5224
              BBB File Opened:
              1/1/1957
              Years in Business:
              67
              Business Started:
              1/1/1957
              Business Started Locally:
              1/1/1957
              Business Incorporated:
              7/31/1957
              Accredited Since:
              10/1/1972
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of A10 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              These agencies may include:

              New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              23 Hazen Dr

              Concord NH 03305

              (603) 227-4120

              https://www.nh.gov/safety/divisions/dmv/

              BBB records show a license number of 2 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              These agencies may include:

              New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              23 Hazen Dr

              Concord NH 03305

              (603) 227-4120

              https://www.nh.gov/safety/divisions/dmv/

              BBB records show a license number of 6399-RS for this business, issued by New Hampshire Banking Department

              These agencies may include:

              New Hampshire Banking Department

              53 Regional Dr STE 200

              Concord NH 03301

              (603) 271-8675

              https://www.nh.gov/banking/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Tulley Buick
              • Tulley Mazda
              • Tulley Automotive Group, Inc.
              • Tulley BMW
              Business Management
              • Mr. Mark Tulley, Owner/Manager
              Contact Information

              Principal

              • Mr. Mark Tulley, Owner/Manager

              Customer Contact

              • Mr. Vincent F. Tulley, Chairperson
              • Mr. Mark Tulley, Owner/Manager
              • Mr. Mark M Tulley, Treasurer
              • Mr. Brian E. Tulley, Assistant Vice President
              • Mr. Jason Van Sciver, COO
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/21/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Bought a car in July of 2023. Had many issues with the engine light within a week of having it. First issue was for 02 sensor brought it back to Tulley. They supposedly had it fixed. Shortly after light came back on and brought it back and thats when they discovered it didnt have a catalytic converter which I believe is legally required prior to the sale of any vehicles in *************. So I dont know how they passed it through inspection in the first place. Light is back on again and my whole engine is taken apart and it is quoted to cost about 14000$ which majority is covered by warranty. ******** said there were missing bolts and things were not correct.
              Read More
              Read 11 More Complaints

              Customer Reviews

              9 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David C

              04/02/2024

              My son purchased his first "real car" at Tulley Mazda. The lack of customer service was appalling! They said his car would be ready at the end of the week. They didn't even have the title! It took 3 weeks before we could pick up the car. And this was a problem because his car failed inspection and it was not worth repairing.I asked for a list of what the extended warranty covered, they said they would call me and tell me. I asked for a document. They said one did not exist. Huh? I finally got a document but given the poor customer service, I would NEVER purchase anything from them.After we signed the paperwork, the finance guy was useless. He would not return a phone call or text or email! They said they would repair 2 scratches on my son's car. They ended up sending him a small bottle of paint after 4 weeks. That is NOT what they promised!Overall communication was terrible. One guy, ***, did step up when all others failed. I went to a dealership because I thought buying a car from them would be a better experience than going to some shady place that only had 10 cars on the lot. I was 100% wrong! I need to buy a new GMC truck and would have considered them, but given the absolute WORST "customer service" I ever imagined, I wouldn't buy a bottle of water from these guys! I advise others to stay away! I should have looked on the BBB website BEFORE I even walked into their showroom (with the emphasis on SHOW because that is all you get)!

              Tulley Buick/GMC Trucks/BMW/Mazda Response

              04/04/2024

              *****, You are correct, we had a oversight with our titling on the vehicle your son purchased. Knownig that transporation was a concern, we supplied alternative transportation until the title situation was resolved. I cannot speak to the miss-communication regarding warranties. However i'm glad to hear you spoke with ***. Thank you for recognizing ***, *** does a great job with our clients. In regard to the paint; we did supply a paint stick w/ instructions to your son. We explained that we already touched up the scratches and that he would need to apply another coat of paint after the intial coat we applied. Sounds like you may not have known that we already touched it up. Please reach out if you have any further questions or comments.
              Read 8 More Customer Reviews

              Local BBB

              BBB Serving New Hampshire

              More Info on Local BBB

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