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Find a Location

AutoFair Volkswagen of Nashua has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutoFair Volkswagen of Nashua

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/22/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers sales and service of new and used Volkswagen vehicles.

    Business Details

    Location of This Business
    717 Milford Rd, Merrimack, NH 03054-4611
    BBB File Opened:
    1/2/2013
    Years in Business:
    11
    Business Started:
    9/28/2012
    Business Incorporated:
    11/2/2012
    Accredited Since:
    1/22/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 4262 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of A55 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 24561-RS for this business, issued by New Hampshire Banking Department

    These agencies may include:

    New Hampshire Banking Department

    53 Regional Dr STE 200

    Concord NH 03301

    (603) 271-8675

    https://www.nh.gov/banking/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Autofair VW
    • TT of Nashua LLC
    Business Management
    • Mr. Nick Ayotte, General Manager
    Contact Information

    Principal

    • Mr. Nick Ayotte, General Manager

    Customer Contact

    • Mr. Nick Ayotte, General Manager
    • Mr. Jason LaCroix
    • Ms. Barbara Condon, Controller
    Additional Contact Information

    Fax Numbers

    • (603) 943-8701
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher B

    1 star

    10/26/2023

    This business is consistently sending out deceptive advertising claiming "I have been ordered to pay top dollar for your car!". When bringing in a car, with no issues that the dealership thinks we ought to fix, we have been offered less than half of what the advertisement said.Advertising to bring in customers and try to upsell them is one thing. Advertising that is plainly lying is another thing entirely.Further their mechanical shop seems to do low quality work. More than once I've mentioned an error or issue with their work and heard "oh that was done by a tech who no longer works here" with the implication that this tech wasn't very good. I am not at all reassured by the idea that they repeatedly hire bad technicians. This may explain the semi-constant issues I've had with the car purchased here.There is no business I trust less to be honest, to do quality work, or to stand behind the quality of their work. I would never recommend that anyone purchase a car or have a car serviced at Autofair VW of Nashua.

    AutoFair Volkswagen of Nashua Response

    10/30/2023

    Hi ***********,Thank you taking the time to provide your feedback. We apologize for the experiences you have described in your review. We have taken that feedback and will address it with our teams. We will be reaching out to you directly to speak upon this further.

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

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