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Find a Location

Autofair Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutofair Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/1995

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Autofair Honda offers retail sales of new or used Honda vehicles.

    Products & Services

    Autofair Honda are open for sales, service, and parts 7 days a week.

    Business Details

    Location of This Business
    200 Keller St, Manchester, NH 03103-3201
    BBB File Opened:
    8/16/1994
    Years in Business:
    30
    Business Started:
    12/1/1993
    Business Incorporated:
    9/22/2021
    Accredited Since:
    7/21/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of A2522 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 5042 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 13419-RS for this business, issued by New Hampshire Banking Department

    These agencies may include:

    New Hampshire Banking Department

    53 Regional Dr STE 200

    Concord NH 03301

    (603) 271-8675

    https://www.nh.gov/banking/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • TT of Keller LLC
    Business Management
    • Mr. Jason LaCroix, General Manager
    Contact Information

    Principal

    • Mr. Jason LaCroix, General Manager

    Customer Contact

    • Mr. Jason LaCroix, General Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    488 miles added onto car and can't explain y that happened. Tryed paying my off with $500 to keep my mouth closed about the miles. Paperwork was mest up and took a mouth for it all to go through. Defect in drivers door they won't fix. And the spring clock was broken they wouldn't fix it but I went to a different Honda and they fixed it w no problem. There customers service is just really off and they give u the run around and don't actually help u.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Krystal M.

    1 star

    03/07/2024

    I bought my car on December 31st 2023. 2024 Honda CR-V. We were rushed through the whole process cing it was New years Eve and they wanted to meet the Quota. We had explained to them that I was the owner & my partner was the the co-signer. That I wanted black rims and rain guards. And I would wait for the rims & rain guards. But because they had to make the sale that night, they told me I could come back for that stuff & handed me there card. After signing they then told us we would have to b back that week to finish paperwork bfor 12noon so that it went in as part of 2023 sales. So we both had to Leave work to deal w that. Day after sale on January 1st I noticed the driver's door was off w the liner and emailed them. Went right in they said it would get fix. It took them over a month to get all the paperwork done and mest it up putting me as the co-signer & my partner as the owner. For there mess up they added rain guards and gave me free oil changes up to 125,000 miles. The car went in 2 times to fix the door & it wasn't. On the 2nd time, 488 miles was added on my car. They can't Account for the miles. & basically offered me $500 to let it go. Then when I told them the clock spring was broken in the stirring wheel They wouldn't fix it. I had to go to Honda of Nashua New Hampshire to have them fix it. Where they told me. Multiple dealerships have already had to replace this part. I feel like they did not want to touch my vehicle anymore. & deal with me. They're very shady. & cannot account for the miles added on to my car, which I don't understand when the dealership & body shop are one street over From each other. I feel like I was taking advantage of. I should be enjoying my vehicle and instead I feel like someone else took my car for a joy ride. & no one wants to fess up to it. And so they don't get sued. They offered me $500 to keep my mouth shut. I will not be returning to auto fair Honda of Manchester nh again. And we'll continue my Business w Honda Nashua nh

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

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