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Find a Location

Geralds Tires & Brakes, Inc has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Geralds Tires & Brakes, Inc

      1 Magnolia Rd Charleston, SC 29407-7013

      BBB Accredited Business
    • Geralds Tires & Brakes, Inc

      4900 Rivers Ave North Charleston, SC 29406-6302

      BBB Accredited Business
    • Geralds Tires & Brakes, Inc

      PO Box 71245 North Charleston, SC 29415-1245

      BBB Accredited Business
    • Geralds Tires & Brakes, Inc

      5646 Rivers Ave North Charleston, SC 29406-6080

      BBB Accredited Business
    • Geralds Tires & Brakes, Inc

      3900 Dorchester Rd North Charleston, SC 29405-7563

      BBB Accredited Business

    Business ProfileforGeralds Tires & Brakes, Inc

    Tire Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1990

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers tires, brakes, and alignment services.

    Business Details

    This is a multi-location business.

    Find a Location

    Geralds Tires & Brakes, Inc has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Geralds Tires & Brakes, Inc

        1 Magnolia Rd Charleston, SC 29407-7013

        BBB Accredited Business
      • Geralds Tires & Brakes, Inc

        4900 Rivers Ave North Charleston, SC 29406-6302

        BBB Accredited Business
      • Geralds Tires & Brakes, Inc

        PO Box 71245 North Charleston, SC 29415-1245

        BBB Accredited Business
      • Geralds Tires & Brakes, Inc

        5646 Rivers Ave North Charleston, SC 29406-6080

        BBB Accredited Business
      • Geralds Tires & Brakes, Inc

        3900 Dorchester Rd North Charleston, SC 29405-7563

        BBB Accredited Business
      Location of This Business
      1 Magnolia Rd, Charleston, SC 29407-7013
      BBB File Opened:
      10/1/1974
      Years in Business:
      49
      Business Started:
      10/1/1974
      Business Incorporated:
      11/23/1998
      Accredited Since:
      9/1/1990
      Type of Entity:
      Corporation
      Number of Employees:
      35
      Contact Information

      Principal

      • Mr. Howard Bill Watts III, President

      Customer Contact

      • Mr. Howard Bill Watts III, President
      • Mr. David H. Ard, Vice President
      Additional Contact Information

      Fax Numbers

      • (843) 566-1900
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: A buyer’s guide to purchasing tires

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/21/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I was at Geralds Tires #5 on Rivers Ave to repair a slow leak in the left rear tire of my vehicle on 11/9/2023. During the "repair" the store damaged the left rear (Drivers Side) tire of my vehicle. I left a review on ****** and was instructed to contact Missy D**** by the assistant manager Patrick. I did on 11/10, sent her photos of the damaged rim and she said she would process the repair. Since then I have tried to get an update from Missy on 11/14 and 11/16 and have not have received any update. I wish to have my rim repaired and returned to "pre Geralds" condition.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bryan W

      1 star

      04/16/2024

      Had an appointment set at 12 by the tire manager. Arrived 15 minutes early and after an hour I walk outside to see my truck still setting in the parking lot. I asked what was going on and was told they were waiting on the arrival of the tires. I asked to speak to the manager (which was a mistake) this genius tried to lie and tell me he had told me it would be around 1 for my tires. 2 major issues with the managers position. 1- he personally set the appointment for 12 2- he didn't speak to me, it was all through email so i have documentation that he didn't say 1 o'clock. They never once offered an apology, instead took issue that it upset me that this was piss poor service! You have been warned! go elsewhere for good service!!!

      Local BBB

      BBB Serving Central South Carolina & Charleston

      BBB Reports On

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