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Find a Location

MeadowBlu has 1 locations, listed below.

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    • MeadowBlu

      1944 Long Grove Dr Mount Pleasant, SC 29464-7583

      BBB Accredited Business

    Business ProfileforMeadowBlu

    Retail Light Fixtures
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.89/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/18/2021

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers full service lighting and home decor for architects, designers, builders and every-day home owners.

    Business Details

    Location of This Business
    1944 Long Grove Dr, Mount Pleasant, SC 29464-7583
    BBB File Opened:
    2/28/2007
    Years in Business:
    23
    Business Started:
    2/1/2001
    Business Started Locally:
    2/1/2001
    Business Incorporated:
    3/13/2002
    Accredited Since:
    2/18/2021
    Type of Entity:
    Corporation
    Number of Employees:
    12
    Alternate Business Name
    • Candelabra Lighting & Home Decor
    • Lyndon Leigh
    Business Management
    • Ms. Candace M. White
    • Ms. Whitney Moore
    • Mr. Scott Jackson, COO
    Contact Information

    Principal

    • Ms. Whitney Moore

    Customer Contact

    • Ms. Candace M. White
    • Ms. Whitney Moore
    • Mr. Scott Jackson, COO
    Additional Contact Information

    Fax Numbers

    • (843) 352-7363
      Primary Fax

    Phone Numbers

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I ordered a large mirror in October, the company told me it will arrive in February. It arrived WAY later than that, in April. They did not give me ANY updates, not that it's delayed, not when it's being delivered, nothing. I got a surprise delivery and had to rush home, they dropped the item by my front door, and did not open the box for me to inspect. I was very confused and not sure what was delivered to me. I realized its from meadow blu and emailed them to let them know I thought this order was canceled because it never came and I have already got a new mirror and have no space for this and requested a refund. They were not nice and shifted blame on me for never following up with them. After the weekend, I finally had a chance to open the giant box which caused a big mess everywhere - the mirror was completely broken. I was already going back and forth with them about how this was a surprise delivery so in my next reply I let them know that now I see it's broken. They again shifted blame, Many emails back and forth - a lady Jackie calls me trying to harass me on the phone. I have a baby and this is a big danger to my baby. On the phone she told me I can throw it away if I need to do, when I emailed her letting her know that I will be throwing it away and if any updates, she said I am making things up. I have my call recorded. I am seeking refund for this broken mirror and want to formally file a complaint about this unlawful business that is clearly a scam.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol R

    1 star

    01/19/2024

    Will NEVER set foot in this store again!!!! Ordered a light for me that was paid in full then tried to charge me shipping of $60.00 when picked up!!!!! Needless to say I left with a refund of my money. Will take my business elsewhere ??

    MeadowBlu Response

    01/22/2024

    This customer manipulated the sales person and demanded a floor sample discount on a custom ordered item. This was a $60 difference. Our team thought based upon how aggressive the customer was and what she said that it was approved, We notified the customer that we could not honor the price and explained why in detail. We paid to order the light fixture, it and paid $60 to ship it. This made the transaction a money loser. We had the product delivered to the store and gave her the opportunity to pay $30 out of the $120 difference. That would have made the transaction zero profit, but not a money loser. She sent me a nasty message, told me the discount was approved by upper management (that would have to be me) and threatened to post negative reviews. She also made a scene in the store when she came in to get her refund. We are ok losing her as a customer. 

    Local BBB

    BBB Serving Central South Carolina & Charleston

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