Business ProfileforCrescent Construction, LLC

Description of Complaint: Crescent Construction, represented by Mr. Kevin V********, and I signed a roofing ($19353.42) and a aluminum siding ($1474.88) contract on Jun 10, 2022. In addition to a quality roof replacement, I was promised documentation of a lifetime Owens Corning warranty on the roof, filing of necessary paperwork with USAA insurance so I could receive back my recoverable depreciation. I was also promised aluminum siding and gutter repair. The roof replacement took place on Aug 2-3. Roofing payment was made that date. At the time of payment gutter damage was identified to Mr. V********’s Father, who was representing the company that day. I was assured this would be corrected during the aluminum repair. In middle August L.J. from brother gutters, came out to inspect and stated he was representing Mr. V********. Since this I have heard nothing. I have called and emailed Mr. V******** numerous times. Finally on Oct 31 I contact Crescent’s office manager Michelle B****** and she stated she would get the information to Mr. V********. I contacted her again on Nov 17 and have yet to hear anything further. I have the emails and contracts if needed. Desired Settlement: $500 reimbursement for my damaged front gutter-I will contract with someone else to repair Documentation of the lifetime Owens Corning warranty on the roof Filing of necessary paperwork with USAA insurance so I can receive my recoverable depreciation