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BBB Business Review

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BBB Accredited Business since

Kip Craft, Inc.

Additional Locations

Phone: (216) 898-5500 Fax: (216) 898-5520 View Additional Phone Numbers 4747 W. 160th St., Cleveland, OH 44135 http://www.schoolbelles.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This firm provides uniforms and accessories for private and public school students through its retail locations and via its website.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kip Craft, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kip Craft, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Additional Complaint Information

The headquarters for this firm is located in Cleveland, Ohio. This report reflects complaint activity for the locations in Cleveland BBB's service area only and is not cumulative.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kip Craft, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1959 Business started: 01/01/1956 in OH Business incorporated 04/25/1966 in OH
Type of Entity

Corporation

Business Management
Mr. Bruce J. Carroll, President/Treasurer Ms. Mary C. Carroll, C.E.O. Ms. Kathleen Luchansky, Controller Ms. Jennifer Samuel, Executive Assistant Ms. Elaine Stephens, Vice President/Secretary
Contact Information
Principal: Mr. Bruce J. Carroll, President/Treasurer
Business Category

Uniforms Uniform Supply Service Internet Shopping Childrens & Infants Wear - Retail

Alternate Business Names
Schoolbelles, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.