Business ProfileforBrad Smith Roofing Co. Inc.

Experiencing a leak around my chimney in Sept of 2020, I contacted Brad Smith Roofing regarding repairs, and accepted their proposal for $1,740.00. Work began in May of 2021. An issue with the underlying masonry was discovered, and BS proposed a deck-up chimney rebuild for $10,460.00, and amount more than 3 times taht of a similar quote I had received within the last 5 years. BS also proposed an cheaper alternative, but this work would not include their "...usual guarantee." I had a masonry contractor replace deteriorated bricks an parge the surface suitable for flashing. I advised ** ******* when this work was completed that they could 1) Accept the repair as suitable for their work with their "usual guarantee", or 2) We settle for time and material to date, and I continue with someone else. Immediately after completion a serious leak accompanied the very next storm (Sept of 2021); ** ******* found an faulty caulk seam and repaired it. Winter ensued, and the next rainy season in August 2022 the roof leaked more severely than ever before, and exactly where it had leaked before (the roof only ever leaked in strong rain events). ** ******* claims they did "quality work", and submits a proposal for $525.00 to fix the leak that I had already paid them $1,740.00 to fix. Now I get tales of their "quality work", and explanations that leak repairs cannot be guaranteed, even as I hold memoranda referencing their guarantee. I paid a load of money for a leak repair, and while I will acknowledge that they did in fact work on my chimney/roof, it would seem that I got nothing for my money that was necessary to, or had anything to do with repairing the leak. From ** ******* all I get at this point is BS!