BBB Business Review

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This business is not BBB accredited.

Safeguard Properties, LLC

Find a Location

Phone: (800) 852-8306 Fax: (216) 739-2709 7887 Safeguard Cir, Valley View, OH 44125 View Additional Email Addresses ! There is an alert on Safeguard Properties, LLC !

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Safeguard is a property preservation company, addressing the needs of mortgage servicers in preserving and protecting their collateral once a loan goes into delinquency.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

63 complaints closed with BBB in last 3 years | 19 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 59
Total Closed Complaints 63

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Safeguard Properties, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: August 24, 1998 Business started: 05/13/1990 in OH Business incorporated 01/02/2008 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Klein, C.E.O. Linda Bolyard , Paralegal Ms. Linda Erkkila Esq., General Counsel Mr. Alan Jaffa, C.O.O. Beth Lenahan, Manager, Claims Resolution
Contact Information
Customer Contact: Linda Bolyard , Paralegal
Principal: Mr. Robert Klein, C.E.O.
Business Category

Property Management

Alternate Business Names
Safeguard Properties Management, LLC

Customer Review Rating plus BBB Rating Summary

Safeguard Properties, LLC has received 3.23 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.