Business ProfileforSafeguard Properties, LLC

Our mortgage company (*****) apparently ONLY uses SafeGuard in the Denver area. This has turned out to be very unfortunate since SafeGuard is completely incompetent. They are turning an already terrible hail damage situation involving almost 200k in damages into a total nightmare. Our first inspection, the inspector did not take any photos and said the hail repair was only 10% complete, he said our roof wasn't even done. The whole project was about 75% complete and the roof was 100% complete. We had already had a city inspector come out and the city inspector confirmed our new roof was complete and passed their inspection, yet SafeGuard said we didn't even have a new roof at all. Absolutely unacceptable. We filed a complaint and demanding a reinspection, it took a few weeks, to have it come up in the Chase system that a new inspection was done on CHRISTMAS DAY and no change to % complete. Obviously no inspector came to my house on Christmas day, liars and scammers. Two days after Christmas we had our new garage door installed, only leaving a couple windows that have been on order for months left on the giant repair checklist. The inspector came out, she was great, said the project was 99% complete, she took a ton of photos. We waited a full week, only to have SafeGuard redo what is complete in their program and change it to only 50% complete, said our roof STILL is not complete and then decided we also never had our house painted, and our deck was not repainted. Both were repainted in early October before the weather got cold, you obviously can't install a roof or paint outside in December or January in Colorado. Our house is a completely different color than it was before! We have contacted ***** for yet another inspection. Contractors that did projects on our house 6 months ago haven't been paid yet because SafeGuard fails at basic inspections. Are they trying to scam more money for more inspections? We have contacted our attorney to assist.