BBB Accredited Business since
Phone: (877) 457-5238 21930 Miles Rd, Cleveland, OH 44128
2 of 2 images | See All Images >>
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that OrangeOnions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for OrangeOnions include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Dovi Kutoff, CEO
Online Retailer General Merchandise - Retail Housewares - Retail Toys - Retail
Method(s) of PaymentVisa, MasterCard, Discover, American Express, PayPal, Amazon Payments, Google Wallet
Refund and Exchange PolicyNew, unopened items may be returned within 30 days of delivery for a refund or equal replacement. All returned items must be received at their processing facility within 14 days from the date the return is authorized and must be returned in unused, sellable condition with all original packaging materials included in order to receive credit. OrangeOnions inspects all returned items and reserves the right to award only a partial refund or store credit for opened or used merchandise.
For returns regarding the product itself (not working, missing pieces, etc.), please review the owner's manual and information contained in the product packaging for warranty information. Products that are under warranty should be returned to the Manufacturer's Warranty Center and not OrangeOnions.