Customer ReviewsforMontgomery Lynch & Associates

They don’t know how to talk to customers and they keep and raising their voices and when we try to talk, they just say you can call back sometime else like they don’t want to listen to our answers or our questions or anything and this is the poorest thing I’ve ever witness in a phone call.

‘My name is ***** ***** This is the review I left on ****** **** for 2 different Kettering Radiologist locations in the Dayton area. I had a CT scan and never received a bill for my portion to pay after insurance paid. So what happens? They send my bill to collections for a measly 42.97$. I have always paid my portion when a bill was sent without any delinquency. Thanks for the hit on my credit! Not only is your billing department a joke but so is your choice of collection agent. Montgomery Lynch & Associates, Inc. gets a 1.36 out of 5 stars on the BBB website, literally the lowest rating on a company I have ever seen on there. And it is not even BBB accredited. I do not owe money to collections nor will I cave to their letter of fear mongering. This will be taken care of through your billing department or not at all. This is my notice to you Montgomery Lynch and Associates. My bill will be handled directly with Kettering Radiologist or not at all. Any more contact from your company will be considered a personal threat. I do not owe you money nor do I owe you explanation or justification of anything as your scare tactic letter of fear mongering would like me to believe. You have been notified. Any incoming phone calls or harassment will be recorded. Any contact to my family or place of employment will be evidence. Your letter will be submitted with a complaint to the Ohio State Attorney General’s Office. I am unable to find your business on Google Maps which is no surprise. Good luck.

Had an outstanding bill sent to them. It was a bill that I didn't even know that I owed as I never received a bill, phone call or any notification that the bill existed. It was turned over to Montgomery Lynch It was handled poorly and they were rude, condescending and very unprofessional. They need to understand that you don't treat people in that manner, I will be surprised if they stay in business. I can not prove this but am pretty sure they are harassing me by phone calls every day since this encounter with them took place.

Long Story short, Edgepark turned me into collections called Montgomery Lynch & Assoc. I called the collections number and was hung up on by 2 different men. They won't give their names. I never even raised my voice. One hung up on me in the middle of a sentence. They were just annoyed that I ever called, telling me that I had to pay and too bad that someone else at the hospital ordered on my behalf because they had access to my information. I would call that insurance fraud. Is this place even legitimate?

Montgomery Lynch & Associate's customer service is awful. I called today to make a payment; the guy hung up the phone without giving me my confirmation number. Now I'm wondering if it's a scam. I called back and asked for my confirmation number. Again, he was rude; he gave me a number I think might be fake. I will definitely press charges if this debt is not taken care of after paying it. I should have paid directly to the company. Please do not talk to this company; they will ruin your day after talking to them.

I received 2 total phone calls from them. Both voicemails, not explaining who or what they were. I called back and the first time I reached out to the number given, but was never responded to and forgot about it. Called again today and I asked how I handle this but was told I was already given that answer 30 days ago. I again asked how I can get it taken care of now and he said he's just putting a refusal on my credit and hung up. Both times he was incredibly rude. Supervisor let me know they get a cut of the money no matter what so I responded that must be why their employees treat people the way they do. I took care of my payment with the supervisor, but I could not believe the disrespect and urge to charge my credit. Dorris was kinder and helpful.

I received a bill from them for a hospital visit that I never received a bill for. My kids are on State insurance and they are the only ones that went to the doctor. I can not get a hold of anyone there. the option they say to select there is no such option. It is very fishy that a bill that I never got went to collections and they are impossible to get a hold of.

These people are horrible and rude is all get out! They called me and said they were calling about a bill I was not aware of. I asked them why my insurance did not pay it and the girl was so nasty that i told her i would figure it out myself. She kept saying that she was reporting it to the credit beau. So i called the person that the bill was with and took care of the bill in 5 mins. I then called them back to inform them that it was taken care of and Mr LEE or whomever it was girl or boy i couldn't make out, started yelling and then hung up on me. I called back and the lady Connie so she said picked the phone up started yelling all i was trying to tell them is that the account was taken care of. And the bill was there because Aspen Dental did not bill my insurance correctly. Someone needs to do something about these guys, that is why people do the things they do...they are miserable in Cleveland!!