Business ProfileforRad Air Complete Car Care and Tire Center - Wickliffe

I want to give Rad Air a 3-5 star for kindness, and patience, however at this point I’m thinking I better just tell my side of the story. I started at Garfield with Eric and ended with Bob in Wickliffe. I’m furious and I’m sure this is not typical but premeditated. First this company decided to charge $4420 for repairs to my truck it took me about two months to complete the payment plan. Upon picking up my truck I find it now needs a starter and the $300 part that I was charged for was not even installed on the truck. I was told to leave the truck or come back on Monday. I do not understand. It has been there for almost 2 months. I go to the wickliffe store and am basically laughed out of the store into what I can only describe as the clown car of Rad Air. This vehicle rattles and hisses and is scarier to drive than my own vehicle. Lesson learned. Never having to worry about my vehicles coming back to Rad Air. I am a single mom barely making ends meet and I was taught a valuable lesson. I was harassed by one manager while the other called to tell me that I’ll have to leave my truck. I am disgusted, it is money for crying out loud! Do the work, get paid whatever the price agreed upon and keep a customer. Disgusted.