At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 24 Whitney Dr Ste D, Milford, OH 45150-9521
- BBB File Opened:
- 4/7/2005
- Years in Business:
- 20
- Business Started:
- 3/22/2004
- Business Incorporated:
- 3/22/2001
- Accredited Since:
- 2/14/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Icon Property Rescue & Restoration
- Icon Environmental Group, LLC
- Related Businesses
- Business Management
- Mr. Larry D Hensley, President
- Ms. Paula Hensley, Administrator
- Contact Information
Principal
- Mr. Larry D Hensley, President
Customer Contact
- Ms. Paula Hensley, Administrator
- Additional Contact Information
Fax Numbers
- (513) 396-6050Primary Fax
Phone Numbers
- (877) 275-4266Other Phone
- (513) 426-6767Other Phone
Email Addresses
- Primary
- (513) 396-6050
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Linda M
01/04/2024
They came back out after my negative BBB review. One guy came out and finished the work. There are a few things that I am not happy with but I can fix them myself, ie second coat of paint in the office, urethane on doors to shelf and partition between office and exercise room. After 11 months I dont want anyone in my house anymore. They did finish so I am happy about that. They need to do a better job managing their jobs. It shouldnt have taken so long. All in all they did an ok job.
They had someone come and fix all of the issues that needed to be addressed. Brian did a great job and I am happy its finished. The only negative being it took 10 months to complete it. The staff in the office were super nice.
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