Business ProfileforApollo Home

I hired Apollo Home to install a new plumbing lines for washing machine. The day of the quote Thomas H****** came and he asked me could he poke a small hole in my pantry space because he was trying to find the waterlines since I had a duplex and the house is old school so plumbing isn’t as it use to be anymore. I told him sure because my contractor at the time said if it’s a small hole he’d fix it for free. Thomas ends up not finding the plumbing line and quotes me in good faith that it runs behind the pantry for about $12000. I said okay that price is fine since he was also moving my vanity plumbing and installing a shower. Of which I had to get my contractor to open up the walls for him because that wasn’t included. The day they came to install plumbing for washer and dryer both Thomas and now Dan G***** came and made a bigger hole in my pantry to realize that the plumbing did not run back there and now they opened up my floors to find the plumbing. At the end of service they did not close up my floors or the bigger pantry hole that they made. I had to pay my contractor and extra $1500 to install new floors in the bathroom and my pantry still has the hole in it. I was still charged the full $12000 although there service wasn’t completed. The second thing is I had a plumber come out for the washer hookups because I wasn’t getting cold water he told me my supply lines were backwards and he could swap them out. Once he swapped it a leak occurred I told him could he fix the leak and he told me no I had faulty supply lines and had to call warranty for my brand new 1 month old washer. Although the leak was not there before him swapping it out. Which he ( Luke M****** ) and his manager Scott acknowledged that there was no leak until he touch my supply lines. All in all I am EXTREMELY unsatisfied with this company with them charging this much you would think the service would match.