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          Find a Location

          Big Sandy Superstore has 40 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Big Sandy Superstore

              8375 Gallia Pike Franklin Furnace, OH 45629-8989

              BBB Accredited Business

            • Big Sandy Superstore

              730 10th Street Portsmouth, OH 45662-4033

              BBB Accredited Business

            • Big Sandy Superstore

              45 County Road 407 South Point, OH 45680-8987

              BBB Accredited Business

            • Big Sandy Superstore

              1600 Garfield Avenue Parkersburg, WV 26101-3215

              BBB Accredited Business

            • Big Sandy Superstore

              330 Southridge Blvd Charleston, WV 25309-9434

              BBB Accredited Business

            Business ProfileBig Sandy Superstore

            Furniture Stores
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8375 Gallia Pike

            Franklin Furnace, OH 45629-8989

            Visit Website
            (740) 259-3123

            Customer Reviews

            1.34/5

            Average of 132 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            341 complaints closed in last 3 years

            93 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/15/2016

            Years in Business: 71

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Big Sandy Superstore in Portsmouth, OH sells appliances, electronics, furniture, mattresses and home décor. 

            Products & Services

            Furniture, Mattresses, Major Appliances, HDTV

            Business Details

            This is a multi-location business.

            Find a Location

            Big Sandy Superstore has 40 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Big Sandy Superstore

                8375 Gallia Pike Franklin Furnace, OH 45629-8989

                BBB Accredited Business

              • Big Sandy Superstore

                730 10th Street Portsmouth, OH 45662-4033

                BBB Accredited Business

              • Big Sandy Superstore

                45 County Road 407 South Point, OH 45680-8987

                BBB Accredited Business

              • Big Sandy Superstore

                1600 Garfield Avenue Parkersburg, WV 26101-3215

                BBB Accredited Business

              • Big Sandy Superstore

                330 Southridge Blvd Charleston, WV 25309-9434

                BBB Accredited Business
              Headquarters
              8375 Gallia Pike, Franklin Furnace, OH 45629-8989
              BBB File Opened:
              11/19/1981
              Years in Business:
              71
              Business Started:
              1/1/1953
              Business Incorporated:
              2/21/1973
              Accredited Since:
              6/15/2016
              Type of Entity:
              Corporation
              Alternate Business Name
              • Big Sandy Outlet Center
              • Dyer's Big Sandy Superstore
              • Big Sandy Furniture, Inc.
              Related Businesses
              Business Management
              • Mr. Trey Vanhoose, President
              • Mr. Michael Haynam
              • Ms. Jada Rice
              Contact Information

              Principal

              • Mr. Trey Vanhoose, President
              Additional Contact Information

              Fax Numbers

              • (740) 574-1078
                Primary Fax
              • (740) 259-4133
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              341 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/11/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              date of purchase date is 03/30/2023, amount ????? not sure, they have tired to fix it has replace several parts, still will not work ,,,,, gearcase, mode shifter, clutch,shifter spring, roter, clutch, also ordered a basket, basket had a bend in it, a sendor was ordered,
              Read More
              Read 340 More Complaints

              Customer Reviews

              132 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Martha R

              04/18/2024

              Their ad says the owner wants them to treat everyone like they want to be treated. Well, they gave us the wrong recliner we ordered. (they put it in the truck from the warehouse) When we called and told them they wanted us to bring it back to get ours. Is that how they want us to treat them? I called corporate and it got delivered and they took the wrong one back. I will never go there again. Any time there is a problem they tell you it is not company policy. I think they need to fix their company policies.
              Read 131 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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