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BBB Business Review

BBB Accredited Business since 4/28/2010

Summit Superior Floor Care, LLC

Phone: (859) 292-0303 Fax: (859) 292-0304 View Additional Phone Numbers 1414 Chesapeake Street, Covington, KY 41011 http://www.summitsuperiorfloorcare.com

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Description

This business offers floor care and cleaning, upholstery and cubicle partition cleaning, pre-occupancy and post construction clean up services.

BBB Accreditation

A BBB Accredited Business since 4/28/2010

BBB has determined that Summit Superior Floor Care, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Summit Superior Floor Care, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Summit Superior Floor Care, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

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See Trends in Complaints on Summit Superior Floor Care, LLC

Additional Information

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BBB file opened: October 02, 2002 Business started: 01/01/1998 in KY Business incorporated: 09/24/2007 in KY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Philip Strotman, President
Contact Information
Customer Contact: Miss. Janet Royse Principal: Mr. Philip Strotman, President
Business Category

Carpet & Rug Cleaners Floor Waxing, Polishing & Cleaning Post-Construction Clean Up Tile & Grout Cleaning Upholstery & Carpet Cleaning Hardwood Floor Maintenance

Method(s) of Payment
check
Refund and Exchange Policy
You don't pay unless you're satisfied in every way.
Additional Information

This company previously operated as Summit Cleaning Group, LLC until January 1, 2008.

Industry Tips
Carpet Cleaning
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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