BBB Business Review
BBB Accredited Business since
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This company offers new and used vehicle sales, service and leasing.
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A BBB Accredited Business since
BBB has determined that Lexus Rivercenter meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Lexus Rivercenter include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Kentucky Motor Vehicle Commission
105 Sea Hero Road, Suite 1, Frankfort KY 40601
Phone Number: (502) 573-1000
Fax Number: (502) 573-1003
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Lisa Bernstein, General Manager Mr. Michael L. Dever, President Mr. Rick Hensley, Sales Manager
Auto Dealers - New Cars Auto Dealers - Used Cars
Hours of Operation
|Please contact business 859-547-5300|
Alternate Business NamesRivercenter Collision
Lexus Rivercenter is operated by the Performance Automotive Group, which also operates Performance Dodge, Performance Honda, Performance Lexus, Performance Mitsubishi, and Performance Toyota. The firm also operates the Performance Collision Center. Separate reports on these companies are available upon request.