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          Find a Location

          The Body Shop at Kings Auto Mall has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileThe Body Shop at Kings Auto Mall

            Auto Body Repair and Painting
            Multi Location Business

            Additional business information

            Additional Info:
            Robert Reichert is identified in BBB files as the President of the following automobile dealerships: Kings Toyota Inc., Kings Kia, Lincoln Mercury of Kings Automall, Kings Chrysler Jeep Dodge, Saturn of Kings Auto Mall, Inc., Northgate Lincoln-Mercury, Inc., The Body Shop, Saturn of Beechmont, Fairfield Lincoln Mercury, Inc., Lincoln Mercury of Beechmont, Kings Auto Mall Body Shop, Kings Volkswagen of Loveland, Subaru of Beechmont, University Chrysler Jeep Dodge, Kings Automall Used Car Center, and Kings Mazda. Separate reports on these dealerships are available upon request.
            See all additional business information

            Contact Information

            4504 Kings Water Drive

            Cincinnati, OH 45249-8314

            Visit Website
            Email this Business
            (513) 683-9777

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers auto body and collision repair.

            Business Details

            This is a multi-location business.

            Find a Location

            The Body Shop at Kings Auto Mall has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              4504 Kings Water Drive, Cincinnati, OH 45249-8314
              Email this Business
              BBB File Opened:
              6/12/2002
              Years in Business:
              37
              Business Started:
              9/17/1986
              Business Started Locally:
              9/17/1986
              Business Incorporated:
              9/17/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of MVR.45249008 for this business, issued by Ohio Board of Motor Vehicle Repair

              These agencies may include:

              Ohio Board of Motor Vehicle Repair

              77 S High Street , 16th Floor

              Columbus OH 43215

              (614) 995-0714

              Fax: (614) 9950717

              http://www.mvrboard.ohio.gov/board.stm

              Type of Entity:
              Corporation
              Alternate Business Name
              • Kings Auto Mall Body Shop
              • Kenwood Dealer Group, Inc
              Business Management
              • Mr. Robert Reichert, President
              • Mr. Greg Ruskaupt, General Manager
              Contact Information

              Principal

              • Mr. Robert Reichert, President
              Additional Contact Information

              Fax Numbers

              • (513) 683-7267
                Primary Fax
              • (513) 489-5521
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a mechanic for auto repair and service

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/28/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I drive a 2021 Toyota Venza Limited that I paid off in February of 2024. This vehicle was a gift to myself after completing cancer treatment and I am therefore especially fond of it. It’s also an expensive car that is usually garage kept and well cared for. My vehicle experienced damage that is coverable by my auto insurance (Progressive claim ***********). I called the Toyota dealer closet to me and they referred me to their affiliate repair shop that is next to the dealership. I therefore made an appointment with **** at The Body Shop at **** Kings Water Dr. ***** and took the car in for an estimate, and my insurance adjuster Alex F***** scheduled to come to see the car. The initial estimate to repair the vehicle was submitted to my insurance but was incomplete, missing the damage to the lift gate on the hatch back. I neither verbally nor in writing authorized repair on the car and my insurance adjuster said that he would go re assess the car and send me an updated estimate to repair that included all damage. I also engaged another repair shop in preparation to get a second estimate when the first estimate was complete. I gave no indication that I wanted The Body Shop to begin work. Yesterday (3/27/2024) my insurance agent reached out to me and said that The Body Shop said that the body work on my car was nearly complete. They did not have authorization to do the work and had not furnished myself nor my insurance company with a complete estimate of the work and how much it would cost. I indicated to my insurance adjuster that I was traveling for work but would be returning home that evening and wished to pick my car up immediately. Alex F***** from Progressive said that he was reaching out to The Body Shop. At 8pm on 3/27/2024, I arrived at The Body Shop with my spare key, to retrieve my vehicle and it was not on the premises. At this point my vehicle has been stolen and held hostage for payment of repair services I did not authorize and that were not disclosed to me. I requested a quote for repair work, but had not received that quote, and I want my car returned to me.
              Read 1 More Complaints

              Customer Reviews

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              Local BBB

              BBB Cincinnati

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