Business ProfileforCombined Public Communications

On October 30tb 2021, at about 7:30 pm , I logged on to Combined Public communication to set up an account to apply $10 to inmates phone account at ******** ****** jail. First In order to set up and register an account you have to add a debit/credit card. Well I found the facility I was looking for, but it did have the option so I could apply the funds so that the inmate could call whomever he pleased. I had to insert a certain phone number. So I chose not do that . So I clicked on postcard just to see what it was and it automatically charged my card that I had to register the account with $45.99,. Basically it would be like getting on ****** looking at a pair of jeans and being charged for example. I contacted Combined communication by email, and they are telling me a postcard is a prepaid account with a certain number the inmate dials to make calls that is linked to my account I had to register. You can see on my account I never chose a facility nor an inmate. They only want to refund me $30 of the $45.99 . Do to some terms and conditions. Well their terms and conditions should not come into effect because I never set up their "postcard" account as I was instructed on how to do via an email after I asked for a refund of the $45.99. For one I shouldn't of been charged for clicking on something to see what it is. It's literally click bait. For two I only wanted to add $10 to a inmates phone pin for them to call whomever, but it didn't have that option. I could insert one certain number. I have been emailing back and forth since 5:30am today trying to get this resolved and they do not want to give me a full refund off $45.99. I removed my card information from their site in fear of further charges, since by just clicking on something charges you. Like I said before it was like going ****** for example looking a products description then being charged full price.