Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Petals.com has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Petals.com

      12021 Centron Place Cincinnati, OH 45246-1702

    • Petals.com

      90 Grove Court Ridgefield, CT 06877

    • Petals.com

      Fulfillment Center 104 Challenger Drive Portland, TN 37148

    • Petals.com

      1108 Vaughn Dr. Portland, TN 37148-8472

    • Petals.com

      90 Grove St. Ridgefield, CT 06877

    Business ProfileforPetals.com

    Gardening Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers home & office silk flower arrangements, artificial plants & trees, holiday decorations and other home and business decor items.

    Products & Services

    Silk Flowers, Silk Flower Arrangements, Silk Flower Centerpieces, Silk Plants, Silk Trees, Articial Palm Trees , Artificial Plants and Trees

    Business Details

    This is a multi-location business.

    Find a Location

    Petals.com has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Petals.com

        12021 Centron Place Cincinnati, OH 45246-1702

      • Petals.com

        90 Grove Court Ridgefield, CT 06877

      • Petals.com

        Fulfillment Center 104 Challenger Drive Portland, TN 37148

      • Petals.com

        1108 Vaughn Dr. Portland, TN 37148-8472

      • Petals.com

        90 Grove St. Ridgefield, CT 06877

      Location of This Business
      12021 Centron Place, Cincinnati, OH 45246-1702
      BBB File Opened:
      9/1/2005
      Years in Business:
      24
      Business Started:
      8/1/2000
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • OfficeScapes LLC
      Business Management
      • Mr. Christopher Corelli, Managing Director
      Contact Information

      Principal

      • Mr. Christopher Corelli, Managing Director

      Customer Contact

      • Mr. Christopher Corelli, Managing Director
      Additional Contact Information

      Fax Numbers

      • (914) 328-1959
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Josef P

      1 star

      05/10/2024

      Ordered a "silk flower" arrangement. Received a rubber flower arrangement in an acrylic water base that is emitting a very sickening organic odor. Very disappointing especially considering the $200 cost.

      Petals.com Response

      05/21/2024

      We are very sorry this is happening. Please kindly contact us at customer service to help you with your problem.We are available Monday-Friday 8a.m - 7pm Est. **************

      Local BBB

      BBB Cincinnati

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.