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Find a Location

Worldpay has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Worldpay

      8500 Governors Hill Dr Symmes Township, OH 45249-1384

    • Vantiv, LLC

      999 Vanderbilt Beach Rd Naples, FL 34108-3508

    • Worldpay

      201 17th St NW STE 1000 Atlanta, GA 30363-1195

    • Worldpay

      2437 Old Fort Parkway Murfreesboro, TN 37129

    • Worldpay

      PO Box 566068 Atlanta, GA 31156-6068

    Business ProfileforWorldpay

    Credit Card Equipment
    Multi Location Business

    Additional business information

    Additional Info:
    This firm previously operated under the name Midwest Payment Systems and was previously operated as a division of Fifth Third Bank.  Vantiv became a stand alone business in 2009 and became a publicly traded company in 2012.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers electronic funds transfer services.

    Business Details

    This is a multi-location business.

    Find a Location

    Worldpay has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Worldpay

        8500 Governors Hill Dr Symmes Township, OH 45249-1384

      • Vantiv, LLC

        999 Vanderbilt Beach Rd Naples, FL 34108-3508

      • Worldpay

        201 17th St NW STE 1000 Atlanta, GA 30363-1195

      • Worldpay

        2437 Old Fort Parkway Murfreesboro, TN 37129

      • Worldpay

        PO Box 566068 Atlanta, GA 31156-6068

      Location of This Business
      8500 Governors Hill Dr, Symmes Township, OH 45249-1384
      BBB File Opened:
      2/26/1993
      Years in Business:
      55
      Business Started:
      5/27/1968
      Business Incorporated:
      5/27/1968
      Type of Entity:
      Corporation
      Alternate Business Name
      • FIS
      Business Management
      • Mr. Charles Drucker, CEO
      • Ms. Gabrielle Rabinovitch, CFO
      Contact Information

      Principal

      • Mr. Charles Drucker, CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/17/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Subject: Formal Complaint Regarding Repetitive Notices and Unresolved Dispute with Worldpay To Whom It May Concern, I am writing to file a formal complaint regarding the ongoing issue of repetitive notices and unresolved disputes from Worldpay. The balance in question has been thoroughly investigated by Chase Bank, resulting in a decision in my favor. This outcome was based on the evidence provided by both parties and in accordance with the applicable terms and conditions. Despite this resolution, I continue to receive repetitive notices from Worldpay, which prompts unnecessary concern and confusion. Given the circumstances and the bank's conclusive findings, I requested a written statement from Worldpay confirming that I am absolved of any responsibility concerning the disputed payment. This document is crucial to prevent any further misunderstanding and to officially close this matter. I must emphasize the importance of resolving this issue promptly. Should there be no written response or resolution from Worldpay's side, I will feel compelled to file a formal complaint with the Better Business Bureau (BBB). It is in our mutual interest to avoid such measures and ensure this situation is resolved amicably and efficiently.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura V.

      1 star

      04/15/2024

      This company continues to bill over $200 a month for services not provided. None of their phone numbers or contact numbers or addresses work for cancellation, yet they continue to erroneously bill our business. They have changed their DBA multiple times. No way to cancel their debit of our account.

      Worldpay Response

      04/18/2024

      Thank you for your email. I am sorry to hear that youve found cause for concern. Please provide additional information so we may identify your account and review your complaint. 

       


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