Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Jake Sweeney Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJake Sweeney Chevrolet

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers new and used automobile sales.

    Products & Services

    Chevrolet Malibu, Chevrolet Impala, Chevrolet Cruze, Chevrolet Corvette, Chevrolet Camaro, Chevrolet Silverado, Chevrolet Equinox, Chevrolet Traverse, Chevrolet Sonic, Chevrolet Volt, Chevrolet Spark, Chevrolet Express, Chevrolet Tahoe, Chevrolet Suburban, Chevrolet Fleet Vehicle, Chevrolet Commercial Vehicles

    Business Details

    Location of This Business
    33 West Kemper Road, Cincinnati, OH 45246-2509
    BBB File Opened:
    1/1/1971
    Years in Business:
    53
    Business Started:
    1/1/1971
    Business Incorporated:
    12/29/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ND001473 for this business, issued by Dealer Licensing Division Ohio Motor Vehicles

    These agencies may include:

    Dealer Licensing Division Ohio Motor Vehicles

    4300 Kimberly Parkway

    Columbus OH 43232

    (614) 752-7636

    Fax: (614) 7527220

    http://ohioautodealers.com/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Jake Sweeney Chevrolet
    Business Management
    • Mr. Josh Sweeney, CFO
    Contact Information

    Principal

    • Mr. Josh Sweeney, CFO
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    38 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    After being approved and proceeding with signing all documentation for completing the consumer credit transaction, I was told that the bank would no longer accept my signature. The bank stated that my signature indicated I would get the car free and that it is a "sovereign state citizen" approach, even after they researched the legal code definition. I have had to express my nationality religious reasoning to sign as I see fit supported and the simple fact that signing another way differently than the signature presented on my BMV license would appear fraudulent. I had initially requested my credit to only be requested through ******* ***. They decided to request my credit extension through ******** Credit Union. After speaking with them and being denied to finish the second part of the contract, I contacted ******* ***. I confirmed with ******* *** that I had an approval through them with no stipulations. I was informed by an agent from ******* *** in the to have the Relationships Manager from Jake Sweeney send the documents over. I was told that the finance manager does not want to send the documents over for the approval because each bank they send the documents to I get denied because of my signature. It was confirmed after questioning him my documents had only been sent once. He gave me the purchase agreement, signed by the finance manager, to "get the loan on my own". To my research, the purchase agreement is the contract between the buyer and the dealer. I signed the contract and sent it back to Tyler via text message. He questioned what I had done and stated that it is not a contract and that it is solely for requesting the loan approval for the vehicle personally through whichever bank I decide since they will not send my documentation to ******* ***. I expressed the confusion of how I am logged into the vehicle still and that the purchase agreement has the VIN for the same vehicle mentioned after he had stated that this specific vehicle has been sold.

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Callie M

    1 star

    04/13/2024

    As we are getting ready to leave the house (4:15), the same gentlemen (David S******) calls and asks if we are on our way. We stated we would be there about 5, as it was almost an hour drive for us. Upon arrival, the guy comes up to us and states “Let’s get this done and over with”, at this point I look at my husband in complete shock, that he said that. I mentioned that we were planning on trading in my car, he then proceeds to roll his eyes. Again, I was just speechless. He asks that we pull our car around and meet him on the other side of the building, which we do. When we get out, he takes my car key, gets in my car to get the information, then meets us inside. When we got to his desk, he said “This is not going to be a good outcome”. At this point, I was ready to leave, but my husband wanted to look at numbers as he knows I needed a new car. He starts asking questions about the amount I owe, if we can put any money down, then stated maybe we should try to look at a different car. We then tell him no, that we drove an hour to see about this suburban. He starts plugging things in and trying to, I guess do his job, but then realizes he lost the keys to my car. I just laughed as I could not believe this was happening. Once my keys were found and they were able to take it back to get an offer, the guy says “I hope you guys planned on putting quite a bit of money down.” I said “Well we can put some money down, but we would like to see what we can figure out” He then states, which this was what did me in, “Honestly it’s the end of the day and I am ready to get out of here, so maybe this just is not the right vehicle for you” I could not believe what was actually happening. When the guy was out looking at my car, he was using an umbrella. When my husband walked to the drivers side he looked at the roof of my car and there is a large scratch and other scuffs from the umbrella! We have called, they asked us to send over the pictures, so we did and have yet heard back.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.