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BBB Business Review

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BBB Accredited Business since

Tri-Star Siding & Windows, Inc.

Phone: (708) 293-1300 Fax: (708) 293-1444 14403 South Cicero Avenue, Midlothian, IL 60445 https://tristarwindow.com



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Description



Tri-Star Siding & Windows Inc is a window installation company which also installs gutters, soffit, and fascia. Located in Midlothian, IL, this company serves the southern suburbs of Chicago, including Oak Forest, Tinley Park, Orland Park, Harvey, Blue Island, Palos Heights, and Homewood. The company has been in business for over 12 years and claims to have served over 20,000 customers.

This company installs custom-made windows, doors, gutters, siding, and glass blocks. Each window is custom-fitted to the customer's window after an in-home estimate, and windows are generally manufactured and installed within five to six business days. They use Powerweld windows, which are double paned and filled with argon gas for temperature control, which allows for a large reduction in energy costs. The interior of the window comes in a variety of woodgrain or solid color finishes to match any home's exterior, and there are over 30 different window options, including different grooves and grids within the window. Each window is assured by a 30-year warranty.

In addition to windows, this company installs Therma-Tru fiberglass and steel entry doors, maintenance-free PVC siding in 18 different colors, maintenance-free gutter systems which prevent debris from entering the gutter, and glass block windows, which can be configured with or without vents and in several different glass styles depending on the needs and tastes of the customer.

Visit the website for Tri Star Siding & Windows Inc to read testimonials from their satisfied customers, view the different wood grain, groove, and grid options for their windows, and request a free in-home estimate on a window, door, siding, or gutter installation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tri-Star Siding & Windows, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tri-Star Siding & Windows, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Tri-Star Siding & Windows, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 22, 2006 Business started: 01/10/2001 in IL Business started locally: 01/10/2001 Business incorporated 02/04/2005 in IL
Type of Entity

Corporation

Business Management
Mr. John Mrkvicka, President
Contact Information
Principal: Mr. John Mrkvicka, President
Business Category

Windows Windows - Vinyl Soffit & Fascia Gutters & Downspouts Contractors - Gutters Siding Contractors Windows - Installation & Service Doors Doors - Patio Doors - Installation Doors - Vinyl Doors - Cellar/Basement/Bilco Glass - Block Storm Windows & Doors Other Building Material Dealers (NAICS: 444190)

Alternate Business Names
Tri-Star Building & Windows, Inc.

Customer Review Rating plus BBB Rating Summary

Tri-Star Siding & Windows, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.