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BBB Accredited Business since

Scientific Home Services

Phone: (847) 752-0370 Fax: (888) 662-9085 7240 N St Louis Ave, Skokie, IL 60076

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Scientific Home Services, LTD. is a window installer which sells, installs, and services windows for residential, commercial, and industrial customers seeking replacement window for renovations or windows for new constructions. Located in Skokie, IL, this company serves the northern suburbs of Chicago, including Evanston, Niles, Lincolnwood, Morton Grove, Golf, Glenview, Kenilworth, Winnetka, Wilmette, Des Plaines, Park Ridge, Northfield, Northbrook, Mt Prospect, Arlington Heights, Deerfield, Highland Park, Glencoe, Wheeling, Rolling Meadows, Prospect Heights, Buffalo Grove, Edison Park, Norridge, Bannockburn, Highwood, Riverwoods, Lincolnshire, Long Grove, Lake Forest, Mettawa, and Libertyville. The company has been in business since 2009 and was formed out of the end of a prior business, Scientific Window Company, which was formed in 1928 by the current company owner's grandparents. The prior company was both a manufacturer and an installer, while the current manifestation of the family business only installs windows from other manufacturers, all of whom are family owned and operated.

This company installs and services windows for residential, commercial, and industrial customers. The windows are available in a variety of styles, including aluminum, vinyl, wood, and steel fire rated, and can be ordered in different colors, trims, sizes, and shapes in order to fit any décor or home style as well as any particular need. The company has installed windows for private homeowners, schools, churches, businesses, and other customers. Scientific Home Services also performs window repair, which can include resealing insulated windows whose seals have been broken, replacing locks and hatches, and replacing hardware that has been damaged or lost.

Visit the website for Scientific Home Services, LTD. to learn more about the company, view the full list of services and products available, and contact the company to request services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Scientific Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Scientific Home Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Scientific Home Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 22, 2010 Business started: 02/01/2009 Business started locally: 02/01/2009 Business incorporated 02/12/2009 in IL
Type of Entity


Business Management
Mr. Mark Brottman, Owner
Contact Information
Principal: Mr. Mark Brottman, Owner
Number of Employees


Business Category

Windows - Installation & Service Windows - Wood Windows - Vinyl Windows - Repairing Finish Carpentry Contractors (NAICS: 238350)

Alternate Business Names
Scientific Window

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.