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          Establishing Firm Foundation Waterproofing has 1 locations, listed below.

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            Business ProfileforEstablishing Firm Foundation Waterproofing

            Waterproofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/15/2023

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Establishing Firm Foundation Waterproofing is a waterproofing contractor which provides waterproofing and foundation work for commercial, industrial, and municipal customers. Services include epoxy or urethane injections, repair and replacement of expansion joints, coating and lining systems, concrete restoration and reinforcement repairs, and waterproof and membrane protection.

            Products & Services

            Epoxy/Urethane Injection, Repair and Replacement of Expansion Joints, Coatings and Linings, Concrete Restoration and Reinforcement Repairs, Waterproofing and Membrane Protection, Fiber Reinforced Systems, Anti-Microbial Systems, Microfine Cement, Repair and Replacement of Expansion Joints, Coatings and Linings, Concrete Restoration and Reinforcement Repairs, Waterproofing and Membrane Protection, Fiber Reinforced Systems, Anti-Microbial Systems, Microfine Cement

            Business Details

            BBB File Opened:
            12/8/2008
            Years in Business:
            23
            Business Started:
            1/1/2001
            Business Started Locally:
            1/1/2001
            Business Incorporated:
            8/27/2015
            Accredited Since:
            12/15/2023
            Type of Entity:
            Corporation
            Alternate Business Name
            • ESTABLISHING FIRM FOUNDATIONS WATERPROOFING INC.
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Robert Garcia Jr., Owner
            Contact Information

            Principal

            • Mr. Robert Garcia Jr., Owner

            Customer Contact

            • Mr. Robert Garcia Jr., Owner
            Additional Contact Information

            Fax Numbers

            • (773) 424-7574
              Other Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/09/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I hired this company to fix some water seepage issues in my basement. They finished on April 20th. Paid in full $6700. A week or so later it rained again and there is still water coming out of all the places he was supposed to fix. I contacted him immediately. He told me he would be back out to figure out what happened. He asked me to be patient and that he was finishing other jobs but assured me he would take care of it. Now its been almost 2 months. He has not returned my phone call, has not been back to my house and now wont respond to my messages. I paid him on time and in full but I still have the same problem. He even charged me extra on top of our original contract because they had to remove extra concrete . Now I have to seek out someone else to come and actually fix the problem when Ive already paid this company. I want them to come back and fix the problem or refund me so I can find a business who will do it right. I dont have money growing on trees and I also have children in my home and dont want to develop issues with mold. Someone please help me to get this man to come finish the job or give me some money back.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Oliver V

            11/21/2023

            I have used ****** and Establishing Firm Foundations multiple times over the span of a few years and he has been absolutely wonderful to work with as well as his team. I have an older home and had 3 different problems over the years and each time he was able to come out and correct the issue, quickly, on time and at a fair price. I have referred him multiple times to friends and family and would strongly recommend him.

            Local BBB

            BBB of Chicago & Northern Illinois

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