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            Business ProfileTripmaster Travel and Tours

            Travel Agency

            Contact Information

            1319 N 12th Ave

            Melrose Park, IL 60160-3531

            (708) 344-7515

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1319 N 12th Ave, Melrose Park, IL 60160-3531
            BBB File Opened:
            9/12/2007
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Started Locally:
            1/1/1984
            Business Management
            • Joseph Sarlo, President
            Contact Information

            Principal

            • Joseph Sarlo, President

            Customer Contact

            • Joseph Sarlo, President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/20/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Hello,I have been trying to work with ************ to reschedule my travel for over 5 weeks starting 4/10:22 which was cancelled due to CoVID and inspite of repeated follow *** their response. And efforts have been extremely poor. The goal was to reschedule on 6/16/22 which was established on 4/10 and there has been little progress made.Booking Reference no:839718 I can provide email correspondence
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ankur J

            07/29/2022

            I booked my flights with CheapoAir and they provide travel insurance via this worst insurance company. Airline cancelled my trip after 2 months of booking, and when I tried reaching to this insurance company for my refund as the trip was cancelled by the airline with a full refund, they simply denied saying that I will stay insured. Seriously!! there is no travel. Airline cancelled the trip. I won't be flying any more. I never cancelled the trip. Airline cancelled the flight and cancelled my trip by giving me a full refund. Why will I stay insured when I am not even travelling. This company is fraud and cheat. I made a serious mistake by taking travel insurance from them. Please beware, never buy travel insurance while booking with CheapoAir as they will contract you with these cheaters and fraud company.
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

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