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Find a Location

Ronmar Travel Services has 1 locations, listed below.

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    Business ProfileforRonmar Travel Services

    Travel Agency

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Gov. Action
    On February 5, 2014 Cook County State's Attorney Anita Alvarez announced that she has filed a lawsuit under the Illinois Travel Protection Consumer Promotion Act and the Illinois Consumer Fraud and Deceptive Business Practices Act against Ron-Mar Travel, and individually named Ronald Bryant, who either owned or operated the company.

    Alvarez alleges that Ronald Bryant, known as the "Defendant" was, at all times relevant herein, the owner/operator of Ron-Mar Travel Services and in that capacity was responsible for the day-to-day operations of the company in the performance of the actions described by Alvarez.

    Alvarez further alleges that the Defendant advertised that air or sea transportation was available without having first contracted for the advertised transportation with an air or sea carrier. Moreover, the Defendant failed to furnish a written statement clearly and conspicuously setting forth information required by section 4 of the Travel Promotion Act, upon receipt of money in payment for transportation or other services offered in conjunction with transportation, in violation of the Travel Promotion Act.

    Alvarez alleges that the Defendant failed to promptly return to a passenger all money paid for services not performed and goods not delivered in accordance with the contract, upon the cancellation of the transportation contracted for through no fault of the passenger, when the passenger did not otherwise advise the Defendant in writing. Further, the Defendant made material misrepresentation regarding the date, time, and/or place of departure or arrival of transportation or other material elements of the contract, and then failed to provide to the customer a refund of all money paid for services not performed and goods not delivered in accordance with a contract deemed cancelled as a result of the Defendant's material misrepresentation. Moreover, Alvarez alleges that the Defendant failed to deposit 90 percent of all sums received for air or sea transportation directly into a federally insured bank or savings and loan association trust account, created and maintained for the benefit of persons paying money to the travel promoter, all in violation of the Travel Promotion Act.

    Alvarez further alleges that the Defendant made material misrepresentations in travel contracts and thereby engaged in unfair or deceptive acts and practices in violation of Section 2 of the Consumer Fraud Act; and that the Defendant knowingly violated provisions of the Travel Promotion Act and thereby committed an unlawful practice within the meaning of Section 2Z of the Consumer Fraud Act.

    Alvarez is seeking to enter an order finding that the Defendant has engaged in business as a travel promoter in violation of the Travel Promotion Act. Enter an order finding that the Defendant has engaged in a pattern of trade or commerce that violates the Consumer Fraud Act. Enter an order preliminary and permanently enjoining the Defendant and any of his agents/employees/representatives from committing any further violations of the Travel Promotion Act. Enter an order preliminarily and permanently enjoining the Defendant from further violations of the Consumer Fraud Act. Enter an order preliminarily and permanently enjoining the Defendant from knowingly violating provisions of the Travel Promotion Act, and thereby committing unlawful practices under the Consumer Fraud Act. Alternatively enter an order preliminarily and permanently enjoining the Defendant from engaging in the business of travel promotion. Enter an order requiring the Defendant to pay restitution to all members of the public damaged by his violations of the Travel Promotion Act and/or the Consumer Fraud Act. Enter an order assessing a $50,000.00 civil penalty against the Defendant for his violations of the Travel Promotion Act and/or the Consumer Fraud Act. Enter an order granting such other relief that this Court deems equitable and just.

    Additional business information

    Additional Info:
    Following concern from the Cook County State's Attorney's Office, the BBB launched an investigation into RonMar Travel's operations. Per the company's website, the business appears to be closed. The company was never filed with the Illinois Secretary of State's Office, and therefore their status as a business entity could not be verified. Consumer complaints reported activity from the business up through the beginning of 2014. The address reported by the company has been found by BBB representatives to be residential, and to date, no response to complaints or requests for information have been received from the company or its principals. The BBB will maintain an investigation on this company pending continuing complaint action and/or additional contact information regarding the company. Consumers experiencing any further issues with this company are also advised to contact the Cook County State's Attorney's Office.

    At-a-glance

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    Customer Complaints

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    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3556 S Rhodes Ave, Chicago, IL 60653-1201
    BBB File Opened:
    5/23/2013
    Business Management
    • Ronald Bryant, Owner
    Contact Information

    Principal

    • Ronald Bryant, Owner

    Customer Contact

    • Ronald Bryant, Owner

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

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    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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