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Find a Location

Wes's Service, Inc. has 1 locations, listed below.

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    Business ProfileforWes's Service, Inc.

    Towing Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/2013

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Wes's Service Inc. is a towing company which provides accident recovery services for all types of automobiles, including cars, trucks, and oversized vehicles such as commercial trucks.


    Products & Services

    Services available from this company include general accident recovery, diesel truck repair or transfer, local and long-distance towing, cross-country towing, flat carrier towing, 75-ton rotator, load shift and transfer services, highway accident recovery, heavy recovery and winching, multi-car hauling, steel coil recoveries and transfers, air cushion recovery, heavy duty recovery, commercial semi and trailer storage, accident investigation storage, flatbed carriers for local and long distance, and light duty 4x4 recovery. Emergency service is available 24 hours a day, seven days a week, and vehicles can be towed either to the company's lot or to a location of the customer's choosing.

    Business Details

    Location of This Business
    928 Wilson Ave, Calumet City, IL 60409-3423
    BBB File Opened:
    3/31/2009
    Years in Business:
    21
    Business Started:
    12/4/2002
    Business Started Locally:
    12/4/2002
    Business Incorporated:
    12/4/2002
    Accredited Since:
    12/1/2013
    Type of Entity:
    Corporation
    Business Management
    • Mr. Brian Booker, President/CEO
    • Ms. Gina Sciarrabba-Mytnik, Assistant
    Contact Information

    Principal

    • Mr. Brian Booker, President/CEO

    Customer Contact

    • Ms. Gina Sciarrabba-Mytnik, Assistant
    Additional Contact Information

    Fax Numbers

    • (708) 862-4990
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date of Transaction: 1/30/2023 Amount Paid: $375 I was robbed at gunpoint in ******* on Wednesday 1/25/2023, my car and belongings were taking. My car was found in the *** systems at ********** after the thief left it in a complex parking lot and it was towed. The detective contacted me and told me I had to pay $205 to get it but they close at 5 (around 12pm) which they add on an addition day for another $45 which I paid to get out after notifying the detective I was picking it up. I picked the vehicle up on Friday 1/27/2023 and paid $250 once being told the car been there since the day before. So, after that on 1/29/2023 my car was towed again by ****************************** because the car was still showing stolen in the system, I had to go pay another $20 fee at the police station for them to release it and give me the address of where the vehicle was at(which they member told me it was at an actual tow yard). So furthermore after leaving there and arriving at the tow yard I was informed that I had to pay another additional $375 to get my car out for the 2nd time in 3 days. The tow service Wess Towing not only charged me a towing fee due to the C*** THEY CHARGED ME AN ADMIN FEE, VEHICLE PROCESSING FEE AND ANOTHER 2 Days for storage (the car was towed on 1/29/2023 and I picked up on 1/30/2023). Charges showing: C*** Towing: ******, 2 day Storage Fee ******, Admin Fee: $20.00 & Vehicle Processing fee $50.00. The charges to me seemed pricey and felt like I was being taken advantage already after being robbed at gun point for the car, felt nearly the same way after already paying 250 to get it and another 375 from another tow company seem like shady practices and unfair treatmeant.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dominisha B.

    1 star

    06/09/2023

    If you are thinking about doing business with them. Just don't. Worst experience I've ever had. They literally ****, they are rude and unprofessional.

    Local BBB

    BBB of Chicago & Northern Illinois

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