Business ProfileforLincoln Towing Service
Current Alerts For This Business
- Consumers allege the business is towing vehicles that have either paid for the parking or patronizing businesses with lots that allow free parking.
- Consumers have alleged that parking lots do not have good visible signs to alarm customers about parking warnings, times allowed to park, and areas they are not allowed to park.
- Consumers allege being overcharged for towing service.
On 5/22/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
As of 06/12/2024 the business has not responded to the BBB request to address the pattern of complaints
Additional business information
On 5/22/2024, BBB contacted the business regarding their advertised products on their website. The business advertised a #1 claim that need substantiated is based on as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.lincolntowing.com/
Lincoln Towing Service
Chicago’s #1 Relocator For Over 40 Years
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
28. Objective Superlative Claims
Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.
As of 6/12/2024, business has not responded to BBB emails or substantiated claims.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 4882 N Clark St, Chicago, IL 60640-4711
- BBB File Opened:
- 1/1/1992
- Years in Business:
- 32
- Business Started:
- 1/1/1992
- Business Started Locally:
- 1/1/1992
- Business Incorporated:
- 3/31/1992
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- On Wednesday September 12, 2018, the Illinois Commerce Commission voted unanimously to revoke Lincoln Towing Service’s state license, effective immediately.
The decision comes about two months after an administrative law judge recommended that the North Side firm keep its license despite hundreds of alleged violations...
Illinois Commerce Commission staff alleged that the company committed 831 violations of Illinois’ towing law between July 2015 and March 2016.
- Type of Entity:
- Corporation
- Alternate Business Name
- Lincoln Towing North
- Lincoln Towing West & South
- Lincoln West Towing
- Business Management
- Mr. Bill Soupas, Manager
- Chris Dennis, President
- Contact Information
Principal
- Mr. Bill Soupas, Manager
- Chris Dennis, President
Customer Contact
- Mr. Bill Soupas, Manager
- Additional Contact Information
Website Addresses
Customer Complaints
42 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jawann F
07/09/2024
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