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Find a Location

International TEFL Academy, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInternational TEFL Academy, Inc.

    Teacher Agency
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    International TEFL Academy (ITA) specializes in TEFL certification for teaching English abroad & online, offering accredited TEFL classes in 25 locations worldwide and Online TEFL classes.  ITA certifies 6,000 people per year to teach English overseas and graduates teach professionally online and in 80 countries worldwide. In addition to earning an internationally accredited qualification recognized worldwide, their students receive lifetime job search guidance and access to a full array of alumni services and networking opportunities.  ITA operated classes are accredited by Ofqual in the UK at a Level 5 and regulated by TQUK.

    Products & Services

    TEFL Certification Training

    Business Details

    Location of This Business
    916 W Diversey Pkwy, Chicago, IL 60614-1884
    BBB File Opened:
    10/28/2010
    Years in Business:
    13
    Business Started:
    7/6/2010
    Business Started Locally:
    7/6/2010
    Business Incorporated:
    7/6/2010
    Accredited Since:
    4/1/2012
    Licensing Information:
    • Ofqual Level 5 - from the UK
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Bruce Jones, President
    Contact Information

    Principal

    • Mr. Bruce Jones, President

    Customer Contact

    • Mr. Bruce Jones, President

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    As like many of the reviews, I am experiencing a similar situation in which my teacher is threatening to fail me and keep all of my money. I sent off the record emails asking if my revisions were okay to resubmit, looking for feedback. Then today, he states that these informal emails count as resubmissions and I have one more chance. His emails and instructions are unclear and I am teaching myself by reading the textbook. I will be hiring an attorney to pursue my refund since I come from a family of attorneys. I would like a refund and to cut ties with this shady company, however, as noted in their responses they do not offer full refunds.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brooke C

    1 star

    06/16/2023

    I paid $500 to attend a course. I canceled the day of purchase and was not refunded my money. I never attended the class either since I canceled. I called about receiving a refund and they declined it. ***** disappointed in the company and the attitude of the employees. It just doesn't seem fair to charge so much money and then return none of it if you cancel the class. I paid for the service but was provided no course, I feel robbed completely. HORRIBLE COMPANY!

    International TEFL Academy, Inc. Response

    07/03/2023

    In order to complete her purchase and enrollment, this student agreed to our ******************* which includes the cancellation, transfer and refund policies. She was issued a partial refund of $122.41 on April 20, 2023, in line with, and as outlined in, our terms - Student will receive 25% of the amount paid to ITA if Student withdraws or cancels between **** days before the start date of the earliest course for which Student has enrolled. She is not owed any further refund.

    Local BBB

    BBB of Chicago & Northern Illinois

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