BBB Accredited Business since 02/01/2008
Phone: (815) 788-9003Fax: (877) 837-66343209 S Il Route 31, Crystal Lake, IL 60012-1407 Send email to Pools.com
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A BBB Accredited Business since 02/01/2008
BBB has determined that Pools.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Pools.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Dennis Marunde (President)
Swimming Pool Equipment & Supplies, Spa, Hot Tub, Sauna Sales And Service, Contractors-Swimming Pool/Service & Supplies, Swimming Pool Contractors, Dealers, Design
Alternate Business NamesE-Leisure Groups, LLC
In-Ground Swimming Pools Can Be a Major Investment