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          Danna Pools Inc. has 1 locations, listed below.

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            Business ProfileDanna Pools Inc.

            Pool Contractors

            Contact Information

            Franklin Park, IL 60131-1022

            Visit Website
            (630) 595-7665

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers Install, Service and maintain Inground pools and spas

            Business Details

            Location of This Business
            Franklin Park, IL 60131-1022
            BBB File Opened:
            12/22/2006
            Years in Business:
            33
            Business Started:
            1/1/1991
            Business Started Locally:
            1/1/1991
            Business Incorporated:
            3/31/2009
            Type of Entity:
            Corporation
            Business Management
            • Mr. Daniel Kamide, President
            Contact Information

            Principal

            • Mr. Daniel Kamide, President

            Customer Contact

            • Mr. Daniel Kamide, President
            Additional Contact Information

            Fax Numbers

            • (630) 595-5077
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/28/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On May 14, 2021, we closed on a house with a pool that had been serviced by Danna Pools. As part of the closing, the seller had paid for replacement of the pool heater and replacement filters. Upon taking out the filters it has become clear that they were never replaced. The heater was replaced and is in good working order. After the closing Danna Pools was supposed to replace broken tile around the perimeter of the pool and a bolt that prevented use of the stairs on the deep end. After repeated attempts to contact the company, neither of these items have been fixed. Because of the safety issue of the stair, we had to repair that at our own expense. The receptionist has responded to emails/phone calls but with the only information being they were trying to match the tiles and one of the techs would contact us. No one has. 2.5 months is long enough to wait for tile. Dates I emailed company: May 18, 26; June 11, 29; July 9, 28. I also called but I don't know those dates. Thank you.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mario N.

            12/02/2021

            Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted ************************* from **** pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end ******************************** November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021.Now material costs have risen once again. ************************* from **** Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money.The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues.The last straw was after the installation of the pumps and equipment. I was notified that ************************* returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the ***************************** and luckily, they arrived just before he left.We have begun to peruse legal action against **** Pools and hope no one else falls for their terrible work and shady practices

            Local BBB

            BBB of Chicago & Northern Illinois

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