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Find a Location

LasikPlus Oakbrook has 1 locations, listed below.

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    Business ProfileforLasikPlus Oakbrook

    Lasik Eye Surgery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3021 Butterfield Rd Ste 200, Oak Brook, IL 60523-1172
    BBB File Opened:
    5/15/2003
    Years in Business:
    26
    Business Started:
    11/18/1997
    Business Incorporated:
    11/18/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • LasikPlus Medical Associates, S.C.
    Business Management
    • Dr. Gerald Horn MD, President
    Contact Information

    Customer Contact

    • Dr. Gerald Horn MD, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RASHEDA L

    1 star

    02/11/2023

    ***Final Edit***After today's visit I am no longer holding on to hope that my eyesight will get better with the help of the staff at this Oakbrook Laskiplus. Unfortunately it seems that unless the results of the procedure are stellar they have either no clue or desire to assist with getting your eyesight where they promised it would be. On my last appointment I was prescribed glasses because I was "one of the 5%" of people that had this issue. My vision was only slightly below what it needed to be but, according to them, with the focusing exercises and mild prescription I should be fine. I waited 3 months or so before making today's appointment 2/10/23) because I wanted to be sure that the response to my issue was not I needed to give it more time. Initially the Dr tried to convince me that getting an "enhancement" would not eliminate my need for glasses. It would only ensure that I needed reading glasses. When I voiced that was unacceptable, he decided to give me an exam. According to the Dr my eyesight had gotten worse. He said I needed to be dilated a month from now and reevaluated while my eyes were dilated to ensure that the change stayed the same as today. He ignored my concern about now experiencing ocular migraines and when asked how dilating would help since my vision seemed worse when my eyes were dilated he simply told me it was too complicated for me to understand. He then ended the appointment and directed me to the front desk. At the front desk I was promptly told that "they don't have access to these kind of appointments because its a corporate thing and I would need to wait for a call from them in order to get my appointment. At any rate, I don't think this place truly knows what they are doing and I will have to find a place to fix what they could not. Don't be fooled by the positive reviews. Go see what the low rated ones are about before making your decision. I wish I had done more research. I would not be in this position if I did.

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