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BBB Accredited Business since

The DJ Hookup

Additional Locations

Fax: (224) 778-5274 View Additional Phone Numbers 7307 Rfd, Mundelein, IL 60060 View Additional Email Addresses http://www.thedjhookup.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

DJ Equipment

DJ Controllers
DJ Mixers
CDJ and Media Players
DJ Turntables
Turntable Needles
DJ Software
Effect Processors
DJ Headphones
Dynamic Microphones
DJ Speakers
DJ Tables & Stands
DJ Accessories
Serato DJ Equipment
Rekordbox DJ Equipment
Traktor DJ Equipment
Virtual DJ Equipment

Studio

Studio Mixers
Keyboards
Midi Controllers
Studio Monitors
Production Stations
Synthesizers
Production Software
Recording Microphones
Audio Interfaces
Effect Processors
Studio Headphones
Accessories
Cases and Racks

Live Sound

Powered Speakers
Subwoofers
PA Mixers
Stage Microphones
Accessories
Cases and Racks

Cases + Accessories

Flight Cases
Coffin Cases
Soft Cases
Backpacks
Tables & Stands
Audio Racks
Cables
Adaptors


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The DJ Hookup meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The DJ Hookup include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The DJ Hookup
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 26, 2011 Business started: 05/04/2010 in IL Business started locally: 05/04/2010 Business incorporated 05/04/2010 in IL
Type of Entity

Corporation

Business Management
Mr. Michael Pyatetsky, Owner Mr. Alexander Pyatetsky
Contact Information
Principal: Mr. Michael Pyatetsky, Owner
Business Category

Sound Systems & Equipment Internet Shopping Electronics Stores (NAICS: 443142)

Products & Services

The DJ Hookup sells the following brand(s): Ableton, Akai, Allen&Heath, Audio-Technica, Behringer, Beyerdynamic, Focusrite, Fostex, Hosa, Mackie, Native Instruments, Nord, Novation, Numark, Odyssey, Ortofon, Pioneer, Reloop, Shure

Method(s) of Payment
All major credit cards, PayPal and purchase order.
Refund and Exchange Policy
See http://www.thedjhookup.com/returns
Alternate Business Names
Stroodl Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.