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U-Spy Store / Pro Video Security has 1 locations, listed below.

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    Customer ReviewsforU-Spy Store / Pro Video Security

    Security Cameras
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    1 Customer Reviews

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    • Review from April L

      1 star

      02/15/2023

      **************** is awful. Front desk person denied they have clocks with cameras because he said it was weird that I needed it for my kids. He blatantly lied, I found it in the store myself. Once I found it, he said, "Oh those need wi-fi and and electrical outlet." Not sure what his REAL concern was. I'm coming to a spy store to get the products you sell. But avoid this place if you can.

      U-Spy Store / Pro Video Security Response

      02/16/2023

      I have no idea what caused this customer to give us a one star rating. The customer came in and simply asked if we had hidden wall clock cameras. Our sales rep thought she meant wall clocks which we do not and he informed of such. Then she pointed to a desktop clock camera and said that is what she wants. Our sales rep then proceeded to show her the desk clock camera and then sold her the camera she wanted. He told her to check laws to make sure that when she records her child, that she does it legally. Apparently she did not like that advice. She purchased the item and she left the store. There is no cause for her to file this review. Nothing happened that would cause someone to do this. We have no reason to lie about not having a product when our business model is to sell products that we have. It does not make sense and my only theory is that she wants to somehow tarnish our business by submitting multiple 1 star reviews.

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