Business ProfileforChicago Metal Supply & Fabrication Inc

On 9/27/2021 I purchased $2,409.29 in materials from Chicago Metal Supply for new copper gutters for my home per the direction of my contractor ***********************. He injured his knee and was unable to do the job. I contracted with ******************** in *********** to install the new copper gutters on my home. They reviewed the materials I previously purchased from Chicago Metal Supply and gave me a list of additional material I needed purchase. On 11/19/21 I called and left a voice mail and sent an e-mail to Chicago Metal On 12/8/202 I requested the additional items needed. On 11/22/2021 I received an e-mail from ************************* stating the downspouts were back-ordered. On 12/8/2021 I received an e-mail from ************************* requesting that I call her. On 12/8/2021 I called *************************, who stated the backordered downspouts were back in stock. I paid for and purchased an additional $1,646.68 in material from Chicago Metal Supply for the installation of new gutters on my home. ******************** in *********** installed the new gutters on my home on 12/22/21 and 12/23/21. I had a significant amount of leftover material from the job. On 12/29/2021 I called ************************* and told her I had leftover material from the job and wanted to return the material. She requested that I send an e-mail with a list of the leftover material. On 12/30/2021 I sent a list of leftover material which included the following: 4-copper end caps $4.99 each $19.96 5-copper downspout straps $3 each $15 2-5 inch copper outlet tubes $12 each $24 1-4 inch Round corrugated A elbow $15.95 9-5 inch copper rival hangers $9.99 each $89.91 **** foot sections half-round gutter copper $292 2 sections of downspouts 4 inch round $155 each $310 One bottle M-A soldering flux stainless steel $47 Total $813.82 On 1/3/2022 ************************* sent an e-mail replied they cannot accept back items once items are purchased they are a final sale. I sent an email stating the invoice states there will be 15% restoc