Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kass Management Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKass Management Services, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 48 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/3/2021

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kass Management Services Inc. is a third party management company. They specialize in property management of residential rental properties, condominium associations and commercial properties. 

    Products & Services

    This company offers: Property Management Services, Condo and Apartment Searching

    Business Details

    This is a multi-location business.

    Find a Location

    Kass Management Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2000 N Racine Ave Ste 4400, Chicago, IL 60614-7010
      BBB File Opened:
      12/9/1994
      Years in Business:
      39
      Business Started:
      1/28/1985
      Business Started Locally:
      1/28/1985
      Business Incorporated:
      1/28/1985
      Accredited Since:
      12/3/2021
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mark Durakovic, Principal
      • Mr. Gary Kass, Principal Owner
      Contact Information

      Principal

      • Mr. Mark Durakovic, Principal

      Customer Contact

      • Mr. Mark Durakovic, Principal
      Additional Contact Information

      Fax Numbers

      • (773) 935-4608
        Primary Fax

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      48 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alyssa S

      1 star

      09/06/2024

      I got bamboozled into renting from this terrible company. They asked for so many pre-requisites to be able to rent here. Asking for perfect credit scores and tons of background information. Little did I know, this apartment building is infested with cockroaches. I have complained multiple times and they continue to ignore me and down play the entire situation. They sent someone to spray then claimed they fired that company and didnt inform anyone so no one came to service the building for weeks. And finally they sprayed two more times but once just my unit which obviously wont solve anything since I am not the problem and JUST moved in. The problem continues to get worse as babies keep hatching. Theyre all over the hallways and my unit. They invaded my fridge. I finally sent an official 14 day letter as is my right to move out for fear of my safety. All of my belongings are ruined. They are ALREADY renting out two other units in the building while there is still a rampant infestation. Dont rent from this company. Dont be bamboozled like me and have your life completely turned upside down. Ive never dealt with such rude and non-responsive slumlords before. Its the building across from ***************** in case you were wondering. Dont fall for it!!!

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.