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BBB Accredited Business since

ICM Properties, Inc.

Phone: (773) 549-5443 Fax: (773) 549-7494 1438 W. Belmont Ave., Chicago, IL 60657 http://www.icmproperties.com


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Description

ICM Properties, Inc. is a full service professional property management and investment company focusing on multi-family residential properties. We currently manage over two thousand apartment units on the North Side of Chicago.

Established in 1966, ICM has steadily grown to become one of the largest residential management companies on the North Side of Chicago. With two fully staffed offices, our professional property managers, knowledgeable leasing consultants, and hardworking maintenance team are at your disposal.

ICM is not a rental agency. We manage every unit and you will deal directly with our company for all your needs. Our offices are close to all our buildings, making it easy to visit seven days a week. Finding an apartment and moving can be a stressful time.  Our experience will help make the transition to your new home easy.

Although the majority of our buildings are located in the Lincoln Park, Lakeview and Ravenswood neighborhoods, ICM Properties is continuing to expand in many different areas on the north side of Chicago. From new construction condo-quality buildings with all the touches of a contemporary home to large mid-rise buildings rehabbed with modern luxuries, ICM has the right apartment for you.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ICM Properties, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ICM Properties, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ICM Properties, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 15, 2006 Business started: 01/01/1966 in IL Business started locally: 01/01/1966 Business incorporated 01/17/2002 in IL
Type of Entity

Corporation

Business Management
Mr. Adam Winick, Vice President Mr. Seth Kramer, Sales Manager Ms. Siobhan Lally, Manager
Contact Information
Customer Contact: Mr. Seth Kramer, Sales Manager
Principal: Mr. Adam Winick, Vice President
Business Category

Property Management Property Maintenance Residential Property Managers (NAICS: 531311)

Method(s) of Payment
check, money order, Visa, MasterCard, American Express, online payments via e-check
Service Area
ICM Properties, Inc. provides their services in CHICAGO, IL.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.