Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DMG Home Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DMG Home Services

      10212 S Indianapolis Ave Chicago, IL 60617-6033

      BBB Accredited Business
    • DMG Home Services

      PO Box 170119 Chicago, IL 60617-9119

      BBB Accredited Business

    Business ProfileforDMG Home Services

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.8/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/2017

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    DMG Realty Group is a Property Management Company which provides landlord and tenant services for multi-unit buildings, co-ops, and retail and office space. DMG and its brands offers a comprehensive portfolio of services focused on multi-family housing and allows for hands-off management for the modern real estate owner. 

    Products & Services

    Services available from this company for landlords include setting rental rates, collecting and depositing rents, marketing vacancies, screening tenants, managing leases and tenants, managing vendor and maintenance staff, and maintaining compliance with housing laws. Tenant services include requesting work repairs and paying bills online.

    Business Details

    This is a multi-location business.

    Find a Location

    DMG Home Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DMG Home Services

        10212 S Indianapolis Ave Chicago, IL 60617-6033

        BBB Accredited Business
      • DMG Home Services

        PO Box 170119 Chicago, IL 60617-9119

        BBB Accredited Business
      Location of This Business
      10212 S Indianapolis Ave, Chicago, IL 60617-6033
      BBB File Opened:
      4/29/2011
      Years in Business:
      17
      Business Started:
      1/4/2007
      Business Started Locally:
      1/4/2007
      Business Incorporated:
      3/22/2007
      Accredited Since:
      7/21/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Don Marketing Group LLC
      Related Businesses
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Pablo Ayala, CEO
      Contact Information

      Principal

      • Mr. Pablo Ayala, CEO

      Customer Contact

      • Mr. Pablo Ayala, CEO
      Additional Contact Information

      Fax Numbers

      • (773) 409-8375
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/18/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired DMG as my property manager and they said that they would hire an attorney for me to handle an eviction. I submitted a $1,500 payment to DMG so that they could pay the attorney for the eviction services. Over 8 months later, I am finding out that DMG never made sure that the attorney was paid. And on top of that, the attorney that they hired is completely negligent. He isn't responding to my emails as a client and he lied via email stating that an eviction was ordered and when I went to the ********************* they told me that an eviction was never ordered and the attorney that DMG hired hasn't even been showing up to court. I was told by ***** at DMG that I would get a $1,500 refund because they 1. never gave the attorney the money and 2. because they hired a horrible lawyer. When trying to follow up with DMG about the refund, they are not answering my emails. The last response that I had from ***** was August 11th and it is now August 18th.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julia P

      5 stars

      11/16/2023

      DMG provided quality service in the installation of the gutters at my commercial property. DMG was extremely professional in the services rendered and responsive in answering my questions. If you are looking for a quality firm, I would highly recommend DMG Home Services - Roofing and Construction.

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.