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Find a Location

Community Specialists, Inc. has 1 locations, listed below.

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    Business ProfileforCommunity Specialists, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/1/2004

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    205 N Michigan Ave Ste 2930, Chicago, IL 60601-5924
    BBB File Opened:
    2/15/2000
    Years in Business:
    29
    Business Started:
    8/1/1994
    Business Started Locally:
    8/1/1994
    Accredited Since:
    2/1/2004
    Business Management
    • Mr. Ron L. Hickman
    Contact Information

    Principal

    • Mr. Ron L. Hickman

    Customer Contact

    • Mr. Ron L. Hickman
    Additional Contact Information

    Fax Numbers

    • (312) 337-8957
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beth B

    1 star

    05/08/2023

    Community Spec.. mange my building and they are horrible!!! All was well until they had to manage a riser project and then true colors came out. Full disclosure I was angry - but I pay to live here, they work here. The building manger handled my concerns and complaint by treating me like a piece of dirt! He belittled me, talked down to me and basically told me to go F off, in other words of course - but I got the message. We are now dealing with poor decision again with a carbon monoxide leak - excessive heat int he building and refusal to turn on the **** and as stated below - they cater the several wealthy unit owners and board members, that is it. If I did what he did anywhere, talking to someone the way he did as an employee - I would not only have lost my job but would have faced other repercussions as representative of the organization.

    Community Specialists, Inc. Response

    05/10/2023

    The on-site property manager has previously discussed with ******************** various situations, and she was given information each time in a professional manner to respond to her questions and concerns. The property manager does not know what other information he can provide to respond to ********************. A summary of just a few items the property manager has shared with ******************** are the following: The riser project is being performed by professionals that are permitted by the city for this work. The building has a CO detection system, which recently detected a CO leak. Notices were sent out to everyone in the building about what was going on regarding the CO leak and what caused it. Also, the management office sent out a notice to all residents when everything was repaired and had been retested.The building staff also has a handheld CO detector that is used to do spot checking on floors, which was done while repairs were being completed. The city (fire department) and ******* ************* have already been out to clear the building of any issues regarding the CO leak. The city ordinance sets the requirements for the heating and cooling seasons and this information was provided to ********************. The building complies with this ordinance.

    Local BBB

    BBB of Chicago & Northern Illinois

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