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BBB Business Review

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BBB Accredited Business since

Rockford ProWash

Phone: (779) 348-3135 Fax: (815) 516-0233 1624 Eastmoreland Ave, Rockford, IL 61108

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Rockford ProWash is a pressure washing company which provides house washing, concrete cleaning, and wood and deck restoration services, as well as other pressure washing services, for residential and commercial customers.

Visit the website for Rockford ProWash to learn more about the company's services, view examples of their work, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rockford ProWash meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Rockford ProWash include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rockford ProWash
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 18, 2013 Business started: 06/01/2011 Business started locally: 06/01/2011
Type of Entity

Sole Proprietorship

Business Management
Ms. Kassandra Cannon, Owner Mr. Chris Cannon, Owner
Contact Information
Principal: Ms. Kassandra Cannon, Owner
Business Category

Pressure Washing Deck Cleaning and Treatment Pressure Washers Sweeping Service - Power Tile & Grout Cleaning Deck Cleaning and Waterproofing Deck Cleaning & Sealing Contractors-Sandblasting/Power Washing Concrete - Restoration, Sealing & Cleaning Gutter Cleaning Patio Cover Roof Cleaning & Stain Removal Sweepers - Power Building Cleaning - Exterior Floor Waxing, Polishing & Cleaning Marble & Terrazzo Cleaning & Service Truck Washing & Cleaning Other Services to Buildings and Dwellings (NAICS: 561790)

Service Area
Located in Rockford, IL, this company serves the Rockford metropolitan area and northwestern suburbs of Chicago, including Belvidere, Roscoe, Rockton, Machesney Park, Loves Park, Cherry Valley, German Valley, Leaf River, Monroe Center, Pecatonica, Winnebago, Poplar Grove, Byron, Baileyville, Forreston, Seward, Durand, Davis, Stillman Valley, Lindenwood, Edgewood, Marengo, New Milford, Davis Junction, Kirkland, Kingston, Genoa, Union, Harvard, Capron, Esmond, Burlington, Lena, Freeport, Dundee, Fox River Grove, Elburn, Huntley, Hinckley, Island Lake, Orangeville, Gilberts, DeKalb, Dixon, Elgin, Hampshire, Oregon, Mt Morris, Chana, Hillcrest, Roselle, Creston, Malta, Sycamore, Hebron, South Elgin, Union, Plato Center, and Polo.
Alternate Business Names
Rock Valley Power Washing & Deck Restoration
Products & Services

This company uses the SoftWash system, which lasts four to six times longer than pressure washing and has been used safely on over 50,000 roofs. Residential services available from this company include roof cleaning, deck restoration, fence restoration and other outdoor wood structure restoration, gutter cleaning and maintenance, exterior house washing, power and pressure washing, driveway and sidewalk cleaning, and patio cleaning. Commercial services include cleaning kitchen hood vents, kitchen filters, sidewalks, dumpster pads, storefront pavements, stove and kitchen equipment, walk-in and reach-in coolers, and bathroom tiles. The company will also degrease and sanitize drive-ins and kitchen floors and walls.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.