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BBB Business Review

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BBB Accredited Business since

Reid & Pederson Drainage

Phone: (708) 757-9040 View Additional Phone Numbers   View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


- Sewer and drain rodding
- Unclogging all types of drains
- Sewer and underground air duct lining
- Video inspections
- Sewer and water line locating
- Hydro-jetting
- Trenchless sewer repairs
- Maintenance programs
- Clean out installations
- Sewer Repairs

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Reid & Pederson Drainage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Reid & Pederson Drainage include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

135 Customer Reviews on Reid & Pederson Drainage
Customer Experience Total Customer Reviews
Positive Experience 134
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 135

Additional Information

BBB file opened: October 21, 2009 Business started: 02/03/1987 Business started locally: 02/03/1987 Business incorporated 02/03/1987 in IL
Type of Entity


Business Management
Mr. John E. Reid, President Mr. Kevin A. Reid, Vice President
Contact Information
Principal: Mr. John E. Reid, President
Business Category

Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Ejectors Pumps - Service & Repair Pumps - Dealers Pumps - Supplies & Parts Sewer Pipe Water & Sewer Line Protection Contractors-Water & Sewer Drainage Contractors Sump Pump Contractors All Other Miscellaneous Waste Management Services (NAICS: 562998)

Method(s) of Payment
Cash, personal check, credit cards
Refund and Exchange Policy
All work guaranteed.
Alternate Business Names
Reid & Sons Drainage Reid & Sons Drainage Inc.

Customer Review Rating plus BBB Rating Summary

Reid & Pederson Drainage has received 5 out of 5 stars based on 135 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.