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BBB Business Review

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BBB Accredited Business since

Power Plumbing & Sewer Contractor, Inc.

Phone: (773) 248-9574 Fax: (773) 248-9597 3840 N Ashland Ave, Chicago, IL 60613 http://www.powerplumbinginc.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Family owned and operated since 1960, Power Plumbing has been meeting the needs of the home-owners, high-rises, renters, restaurants and retailers alike. From repairs to remodels to everything in between, their consistent 5-star quality work has earned them numerous awards including the Angie's List "Super Service Award" every year since joining in 2002. One look at their glowing customer reviews on Yelp and you'll see why we have been Chicago's Plumbers for over 50 years!

* Emergency Services 24 x 7 x 365
* Licensed, Bonded & Insured Plumbers
* Residential, Commercial, Industrial & High-Rise Specialists
* Full-Service Plumbing
* Drain & Sewer Cleaning
* Sewer Rodding
* Hydro-Jetting
* Sink, Toilet, & Bathtub Plumbing Repairs
* Custom Fixture Installation
* Garbage Disposal Installation or Replacement
* Hot Water Heater Replacement
* Sump Pumps & Booster Pumps
* Gas Line Installations and Leak Detection
* Backflow Prevention Device Installation and Annual Testing
* Experienced Kitchen & Bath Remodeling Experts
* Eco-Friendly “Green” Plumbing Options
* Home Inspection / Sewer Inspection
* Shut-Off Valves
* New Water Service
* FREE Estimates for Contract Work


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Power Plumbing & Sewer Contractor, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Power Plumbing & Sewer Contractor, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Power Plumbing & Sewer Contractor, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 19, 1994 Business started: 01/01/1960 Business started locally: 01/01/1960 Business incorporated 11/14/1991 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Ms. Rae Lynn Piccioli, Office Mgr. Mr. Joe Piccioli, V. P.
Contact Information
Principal: Ms. Rae Lynn Piccioli, Office Mgr.
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Bathroom Remodeling Garbage Disposals - Household Water Heater - Tankless Sewer Pipe Backflow Testing Backflow Prevention Devices & Services Contractors-Water & Sewer Kitchen Remodeling Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Power Plumbing & Sewer Contractor, Inc. sells the following brand(s): Moen, Gerber, Groehe, Bradford White & more

Power Plumbing & Sewer Contractor, Inc. offers the following product(s): Faucets, Fixtures, Hot Water Heaters & more

Method(s) of Payment

Visa, Mastercard, Discover, Checks* or Cash

*There is a charge for returned checks.

Refund and Exchange Policy
As we are a service-based company, there are no refunds or exchanges.
Alternate Business Names
Power Plumbing and Sewer

Customer Review Rating plus BBB Rating Summary

Power Plumbing & Sewer Contractor, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.