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BBB Business Review

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BBB Accredited Business since

Allan E. Power Plumbing Heating

Phone: (708) 352-1670 8800 47th St, Brookfield, IL 60513 http://www.aepowerplumbing.com


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Description



Allan E Power Plumbing Heating and Cooling is a plumber which also provides heating and cooling service for residential and commercial customers, including emergency services for urgent situations. Located in La Grange, IL, this company serves the western suburbs of Chicago, including Western Springs, La Grange Park, Brookfield, Lyons, Countryside, Burr Ridge, Hinsdale, Downers Grove, Westmont, Indian Head Park, Oakbrook, Clarendon Hills, Willowbrook, Westchester, Riverside, North Riverside, Summit, Forest View, and Willow Springs. The company has been in business since 1942 and is family owned and operated, as well as a member of the Rotary Club, the La Grange Chamber of Commerce, and the La Grange Business Association. Their technicians are uniformed, licensed, bonded, and insured, and participate in ongoing training from manufacturers to ensure that they remain up to date on the techniques of the industry.

Plumbing services available from this company include backflow testing and certification, burst pipe repair, flood control systems, gas line repairs and leak detection, repiping, showers and bathtub installation and repair, sump pump installation, clogged toilet repairs, drain cleaning, hydrojetting, sewer line repairs, slab leak repairs, tankless water heater installation, water filtration system installation, and leak detection. Their heating and cooling services include furnace services, heat pump services, radiant heating, gas log fireplaces, heater services, air conditioning filter replacements, air handler services, evaporator coil services, air conditioner services, and ductless mini split air conditioner system installation.

Visit the website for Allan E Power Plumbing Heating and Cooling to learn more about their services, read testimonials from their customers, and contact the company to request their services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Allan E. Power Plumbing Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Allan E. Power Plumbing Heating include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Allan E. Power Plumbing Heating
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 03, 2006 Business started: 01/01/1942 in IL Business started locally: 01/01/1942 Business incorporated 09/09/2013 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. Tom O'Neal
Contact Information
Principal: Mr. Tom O'Neal
Business Category

Plumbers Plumbers - Commercial Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Radiant Heating Water Leak Detection Thermostats Fireplaces Garbage Disposals - Household Propane Gas Plumbing Water Heater - Tankless Water Pollution Control Boilers - New & Used Sewer Pipe Furnace Sales & Service Contractors-Water & Sewer Boilers - Repair & Cleaning Sump Pump Contractors Heat Pumps Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Allan E. Power Plumbing, Heating and Cooling

Customer Review Rating plus BBB Rating Summary

Allan E. Power Plumbing Heating has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.