Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Malnati Organization Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Malnati Organization Inc.

      3685 Woodhead Dr Northbrook, IL 60062-1816

    • Malnati Organization Inc.

      958 West Wrightwood Chicago, IL 60614-2317

    Business ProfileforMalnati Organization Inc.

    Pizza
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Malnati Organization Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Malnati Organization Inc.

        3685 Woodhead Dr Northbrook, IL 60062-1816

      • Malnati Organization Inc.

        958 West Wrightwood Chicago, IL 60614-2317

      Location of This Business
      3685 Woodhead Dr, Northbrook, IL 60062-1816
      BBB File Opened:
      12/30/2005
      Years in Business:
      53
      Business Started:
      3/17/1971
      Business Started Locally:
      3/17/1971
      Type of Entity:
      Corporation
      Alternate Business Name
      • Lou Malnati
      • Lou Malnati
      • Malnati Organization
      • Lou Malnati
      • Lou Malnatis Priority Pizza
      • Lou Malnati
      • Tastes of Chicago
      Related Businesses
      Business Management
      • Stu Cohen, President
      Contact Information

      Principal

      • Stu Cohen, President

      Customer Contact

      • Stu Cohen, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 11/17/2022 I placed 4 individual Tastes of Chicago food orders, based on the direction of the customer serice agent that was assisting me. This was to ensure that the bonus offer would apply to each order. The offer was to recieve a $25 dollar coupon per each order over $125 to be applied to future orders from this vendor before 1/31/23. My first order was for $201.23 including tax .I then ordered 3 more separate items 2 of which were $133.64 each and one that was $131.99. I did recieved one $25 coupon for the order totaling $201.23 soon after the order was placed via email. I was told that I should expect 3 additional $25 coupons totaling $75 as well. As I had not recieved the additional 3 $25 coupons I called the next day and I was told to "just be patient".Upon that advice I waited until 12/28/22 and called customer service and spoke to ***. *** took the information and gave the problem to ************************* to review. **** sent me an email stating that she called me ( I never recieved a call) and that she reviewed my account and saw that I was issued the $20 coupon (it was actually $25). She said the $25 coupon code was not put in by the customer service rep at the time of my order and that she corrected my 3 orders and applied the code to the outstanding 3 $25 coupons. I called again today and was told to contact **** again who obviously did not follow thru as she said she did. As I now only have 21 days to use the 3 coupons I woud like to 1) receive them along with a replacement for the one I recieved, 2) have them all have an extended expiration date of March 31, 2023 . The other option would be to recieve a $100 check for the 4 $25 coupons. I will gladly destroy the 1 $25 coupon in my possession. My confirmation numbers are: ******, ******, ****** and ******. I can provide documentation if needed.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.