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BBB Accredited Business since

Sagent Pharmaceuticals

Phone: (847) 908-1600 1901 N Roselle Rd  Suite 700, Schaumburg, IL 60195

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Sagent Pharmaceuticals is a pharmaceuticals manufacturer focusing primarily on injectable products. This company serves the global market from its location in Schaumburg, IL. The company has a strong focus on preventing medication errors and has developed a system called PreventIV, wherein each medication - including different dosages within the same medication family - has different packaging with the name and dosage clearly labeled on the package, making it clear which medication and dosage the medical professional is giving to the patient.

This company develops injectable products in a variety of formats, including pre-filled syringes, IV bags, single-dose vials, pharmacy dose package vials, and other measures. They generate both common injectable products, such as insulin and growth hormone, in addition to more niche injectables that are harder to find in the marketplace. Sagent Pharmaceuticals uses enhanced packaging that is above industry standards to ensure that product labels are easy to read, reducing errors and improving the use of their medications. Medications which this company produces include Clindamycin (a commonly used antibiotic), Etomidate (an anesthetic), Gemcitabine (an antineoplastic - a medication that prevents the growth of tumors), and Levetiracetam (an antiepileptic). Each medication page includes warning information for the usage of the medication as well as a download of the package insert and physician information for correct handling of the medication.

Visit the website for Sagent Pharmaceuticals to learn more about the company, view the full list of products the company manufactures, and contact the company for more information about any of their injectable medications.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sagent Pharmaceuticals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sagent Pharmaceuticals include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sagent Pharmaceuticals
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 10, 2013 Business started: 04/01/2006 Business started locally: 04/01/2006 Business incorporated 04/25/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Joe Mase, VP of Marketing and Business Development Mr. Jeffrey Yordon, CEO
Contact Information
Principal: Mr. Joe Mase, VP of Marketing and Business Development
Business Category

Pharmaceutical Products - Wholesale & Manufacturing Consultants - Pharmaceutical Medicinal and Botanical Manufacturing (NAICS: 325411)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.