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          Find a Location

          AbbVie Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AbbVie Inc.

              1 N Waukegan Rd North Chicago, IL 60064-1802

            • Allergan, Inc

              5 Giralda Farms Madison, NJ 07940

            • AbbVie Inc.

              780 Morosgo Dr NE # 13111 Atlanta, GA 30324-9004

            • Allergan, Inc

              Morris Corporate Center III, 400 Interpace Parkway, Legal Dept Parsippany, NJ 07054

            • AbbVie

              2525 Dupont Dr Irvine, CA 92612

            Business ProfileAbbVie Inc.

            Pharmaceutical Research
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 N Waukegan Rd

            North Chicago, IL 60064-1802

            Visit Website
            (800) 255-5162

            Customer Reviews

            1.29/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            77 complaints closed in last 3 years

            43 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            AbbVie is a pharmaceutical products company that focuses on areas that include immunology such as Crohn's disease and lupus, kidney disease, liver disease, hepatitis C, chronic disabling neurological conditions (including schizophrenia, Alzheimer's, Parkinson's, and multiple sclerosis), rare and aggressive forms of cancer such as multiple myeloma and chronic lymphocytic leukemia, and women's health issues including endometriosis and uterine fibroids. Products manufactured by this company include: AndroGel, a testosterone supplement; Depakote, an antipsychotic; Lupron, an iron supplement meant to improve anemia in individuals with fibroids; Norvir, an antiretroviral used in the treatment of HIV; and Vicodin, a pain reliever. The company completes safety trials for the medications they manufacturer in able to ensure that they are safe for the public to use.

            Business Details

            This is a multi-location business.

            Find a Location

            AbbVie Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AbbVie Inc.

                1 N Waukegan Rd North Chicago, IL 60064-1802

              • Allergan, Inc

                5 Giralda Farms Madison, NJ 07940

              • AbbVie Inc.

                780 Morosgo Dr NE # 13111 Atlanta, GA 30324-9004

              • Allergan, Inc

                Morris Corporate Center III, 400 Interpace Parkway, Legal Dept Parsippany, NJ 07054

              • AbbVie

                2525 Dupont Dr Irvine, CA 92612

              Headquarters
              1 N Waukegan Rd, North Chicago, IL 60064-1802
              BBB File Opened:
              7/23/2013
              Years in Business:
              11
              Business Started:
              1/1/2013
              Business Started Locally:
              1/1/2013
              Business Incorporated:
              7/6/2012
              Type of Entity:
              Corporation
              Business Management
              • Mr. Richard A. Gonzalez, President/CEO
              • Customer Service, Complaint Handler
              Contact Information

              Principal

              • Customer Service, Complaint Handler

              Customer Contact

              • Mr. Richard A. Gonzalez, President/CEO
              • Customer Service, Complaint Handler
              Read More Business Details and See Alerts

              Customer Complaints

              77 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I ordered from AbbVie a $4600 order. It was received 4 days late on the product was entirely destroyed. It has been nearly impossible to get return labels. However even after doing this and shipping the product back they refuse to allow me to use the credit that they were supposed to give me to create a new order. This has resulted in many of my patients having their appointments canceled and has dramatically affected their care negatively. When I called back this morning on Monday morning and explained all of this I was not given any solutions and was told to call back tomorrow. I have repeatedly sent emails and have documented communication regarding this and there has been no attempt to facilitate either return of my money or a new order using the credit. I have a credit memo that they refuse to allow me to use. And I still have two vials of cosmetic Botox that I have not had any refund for as of yet.
              Read 76 More Complaints

              Customer Reviews

              21 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Deborah M

              03/14/2024

              ABSOLUTELY the worst customer care. Their customer service team is terrible. I have been working for weeks to update my profile for co-pay assistance for ****** and none of the departments communicate with each other. Why is it so difficult? I have spent more than 7 hours on the phone over the last two weeks. Missed taking my medication and my injection date is approaching in three business days and I still do not have a resolution. They are worse than a small business. I am very appreciative of the co-pay assistance program, but if the drug wasn't so overpriced, I wouldn't need co-pay assistance. The drug is to help my quality of life, but the hoops to jump thru negate so much of the positive. Not sure who is worse, Abbvie or the specialty pharmacy. They both want us all to give up the fight!
              Read 20 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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