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BBB Accredited Business since

Omnisure Group, LLC

Phone: (877) 836-0411 Fax: (312) 757-4750 View Additional Phone Numbers 205 W Wacker Dr Fl 15, Chicago, IL 60606

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Omnisure Group, LLC, is a payment processing service which specializes in financing automotive and home service contracts. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Berwyn, Cicero, Stickney, Oak Park, Norridge, Elmwood Park, Park Ridge, Niles, Skokie, Morton Grove, Evanston, Wilmette, Skokie, Maywood, Bellwood, Lyons, Summit, Bridgeview, Burbank, Evergreen Park, Blue Island, Robbins, Posen, Dolton, Burnham, Harvey, South Holland, Westchester, Mt Prospect, Elk Grove Village, Franklin Park, and Bensenville. The company has been in business since 2009, and its founders have more than 20 years of experience in the service contract finance industry, having owned and operated one of the first service contract finance companies. The company focuses on individualized service and customization, with an interest for individual clients.

This company aims to provide a variety of financing options for their clients, rather than a one-size-fits-all solution for all clients, recognizing that each financial situation is different and that no two clients are alike in their needs. The company works with each client to come up with a financing solution that fits their company's individual needs, with flexible payment options, down payment percentages, reserve percentages, and funding options. This allows their clients to work within their own budgets and limits while still allowing Omnisure Group stability and flexibility to adapt to their client's changing needs, creating compromise between financier and client.

Visit the website for Omnisure Group, LLC, to learn more about the services available from this company, view their support options, and contact the company to discuss building a financing portfolio with this company.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Omnisure Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Omnisure Group, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 143 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

143 complaints closed with BBB in last 3 years | 41 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 21
Billing/Collection Issues 20
Delivery Issues 16
Guarantee/Warranty Issues 0
Problems with Product/Service 86
Total Closed Complaints 143

Customer Reviews Summary Read customer reviews

15 Customer Reviews on Omnisure Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 14
Total Customer Reviews 15

Additional Information

BBB file opened: December 03, 2010 Business started: 12/01/2009 in DE Business started locally: 12/01/2009 Business incorporated 12/27/2010 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. David Sitzman, COO Ms. Martha Chromonanska, VP of Business and Legal Mr. Edward Walder, President Mr. Paul Walder, CEO
Contact Information
Principal: Mr. David Sitzman, COO
Business Category

Payment Processing Service Auto Warranty Service Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS: 522320)

Customer Review Rating plus BBB Rating Summary

Omnisure Group, LLC has received 3.77 out of 5 stars based on 15 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.